Disclaimer: I am not a first time buyer. I do extensive research before making a purchase. I knew exactly what I wanted.
After all that ^ I submitted the same information to both Byers Audi and MAG Audi. Byers responded with an endless campaign to try to get me to come in and talk about "what I really want". As previously stated, I already knew this and was annoyed by their games. After a painful 45 minutes they gave me their offer, but didn't have the car I actually wanted (black on black s line A4 with dynamic display) and said the deal was SO good it was only for what they had in stock. Not impressed.
My Experience with MAG was amazing.
First up to bat: Ryan Bigler - Took my call after-hours, responded to all emails quickly, and was honest throughout the whole process. If he didn't have an immediate answer, he'd respond by telling me he would check and let me know. Ryan honored an offer from a different dealership and beat it. Game changer in the auto sales world.
Next up: Richard Montgomery - Did was a sales manager should do. Honored the deal, was prompt with me, didn't waste any time. Short and sweet. Very pleasant person. Let his team work without having to "make a deal".
Closer: Sarah Edwards - Sarah has her 5 star reviews printed on her monitor and it is not for show. She truly does care and it truly shows. Sarah didn't try to up-sell me. She explained everything clearly, took the time to sit with me and teach me about the car. Made the transition to finance easy (that man was great too) and was pleasant throughout the entire process.
I am beyond pleased with the whole MAG team.