Audi Dublin
Dublin, OH
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34 Reviews of Audi Dublin
Audi of Dublin; Worst sales experience of my life, their GM “Tyler” out of reach wit reality, their salespeople are bunch of thieves. I was trying to buy a car from Audi of Dublin on Saturday July 17th, fi GM “Tyler” out of reach wit reality, their salespeople are bunch of thieves. I was trying to buy a car from Audi of Dublin on Saturday July 17th, first do not believe anything they say, a simple deal that should have taken an hour or two at the max took six hours, an even then they couldn’t do it since I didn’t want to barrow and their back end profit was minimized, they were pushing the closing of my deal back, after six hours I canceled the purchase, requested a refund of the funds “$5,000.00” put on my credit card, they promised I will have it in 1-2 business day, this is fifth business day and they have not paid back. I have file complaints with Ohio business Bureau, with my Credit Card Company as the charges being fraudulent More
Nate and Gaby were very helpful and friendly. They did a great job of explaining service options that were available and timely with updates. Thank you! great job of explaining service options that were available and timely with updates. Thank you! More
I would like to thank Ben Catalogna at MAG Audi in Dublin. He did a really great job of taking care of me, and fixing my tire situation. Excellent customer service keep up the great work! Dublin. He did a really great job of taking care of me, and fixing my tire situation. Excellent customer service keep up the great work! More
Chad Connors was friendly and professional. They were able to get me in fir a same day oil change. He provided the information needed for our next service that is coming up without making me feel pressu able to get me in fir a same day oil change. He provided the information needed for our next service that is coming up without making me feel pressured. More
Gabi was amazing and was very professional and understanding! Amazing staff who know what they’re doing! Also Ben was wonderful and very helpful! Thank you mag Audi! understanding! Amazing staff who know what they’re doing! Also Ben was wonderful and very helpful! Thank you mag Audi! More
DO NOT TAKE YOUR AUDI TO MAG. I REPEAT DO NOT. My car was towed in for no crank no start on 2010 audi s5. Was told baterry needed replaced and programed .A week goes by with no word. I called service, and wa towed in for no crank no start on 2010 audi s5. Was told baterry needed replaced and programed .A week goes by with no word. I called service, and was told an animal chewed some wires. A few more days went by, i called again and this time I was told that they weren't able to connect to the cars ECM, and they were told by corporate that it was cased from motor mount failure.? It was going to cost 3k for new mounts. I couldn't afford that so i jad the car towed to my local mechanic to have it done for cheaper. Still did not fix the car. My car is now at buyers audi, within having the car for 24 hrs they've contacted my and its needs a new ECM. So either Audi MAG were trying to get over on me or they are just completely lost at there job. Either way there's no excuse. More
I purchased a Q3 and while the car looked amazing I was providing with incorrect information that I later found out was untrue. The dealer shared that the car had wireless Apple pay and as a result I paid providing with incorrect information that I later found out was untrue. The dealer shared that the car had wireless Apple pay and as a result I paid for a more expensive option. This later was found to be false. Please check all information provided by this dealer. More
I have been going here for service on my A4 for over a year. First time there told me I need new tires 2x and tires were brand new. Otherwise timely response, timely appts, excellent friendly service. I w year. First time there told me I need new tires 2x and tires were brand new. Otherwise timely response, timely appts, excellent friendly service. I will continue to have my car serviced here until I have a different experience. More
Me and the wife found a vehicle’s that we liked and put an inquiry online for it, we receives a call from a salesperson and made an apt for 11 am the next day, told the sales person that we wanted to use o an inquiry online for it, we receives a call from a salesperson and made an apt for 11 am the next day, told the sales person that we wanted to use our bank as it was already approved through them so all we wanted to do would be to test drive the vehicle and then sign the paperwork . The sales person told us that it shouldn’t take more than a hour. The same morning we received a text from the sales person asking us if we were coming for sure and we said yes. We showed up at 11am and our sales person was not available and we were told that this other sale person would help us out . Why would tell us that I Weill see us at 11 and not be available? Then the new sales person started to help us out and bring us to the car to find out that the car was being wash , again why would u set up an appointment with us if the car is not ready knowing your customer are going to take it for a test drive? Half hour goes by and we finally are able to take the car for a drive . We tell our new salesman that we want the car and ready to sign the paper work , we go to the salesperson desk and then our sales person come over and tell the other sales person that he will take over now that he is done doing whatever e was doing, why would u change salesperson on us while in the middle of the negotiation?? We asked the sales person how much longer we would need to wait as we had prior arrangements at 330 pm, he told us about an hour and just to go to lunch and they will pay for it, came back from lunch an hour after and at that point it was 2 pm ask our sales person again how much longer before we get the see the finance person and he say soon , well 3 pm goes by and still have not see the finance manager yet and was told it was going an other hour. I explained the sale person that he told us it was going to be just an hour but there we go 4 hours later and still at the dealership .! We didn’t get the paper sign until 430 pm , then they lost the second key and look for it and by the time they found it , I didn’t leave the dealership until 530 pm 630 hours to buy a car??? I bought plenty of car before and this was the worse experience ever, they never pay for our lunch either ! We will never buy from this dealership again and will tell our friends not to go there also! Customer service suck ! Usually the dealership call u after a week to make sure that u are happy with your purchase but not this one! They even told us that if we had a complain just let them know and to make sure not to put it somewhere else? More