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Audi Dublin
Dublin, OH
39 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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39 Reviews of Audi Dublin
May 21, 2022
TERRIBLE SERVICE experience regarding faulty brake material used by Audi in our Q7. And in fact a class action lawsuit has been filed against Audi because of this defect. Audi acknowledges the fault material used by Audi in our Q7. And in fact a class action lawsuit has been filed against Audi because of this defect. Audi acknowledges the fault but refuses to correct the problem. Multiple service advisors said it was out of their hands because Audi would not correct. The brakes on our Audi have a lot of life left on them. Was advised that we would have to replace the brakes at a cost of over $2,000. The original brake material used on the Q7 produces a very loud and annoying squeal and squeak consistently. Certainly not the higher end vehicle we thought we were buying when we purchased from Audi of Dublin a couple years ago. I will not own another Audi because they obviously do not stand behind their vehicles! More
by Kent
Employees Worked With
Multiple service advisors
April 22, 2022
My wife and I have been shopping for a smaller luxury SUV to replace her car. We visited several other dealerships before stopping at Mag Audi in Dublin. From the time we pulled up to the dealership to the t to replace her car. We visited several other dealerships before stopping at Mag Audi in Dublin. From the time we pulled up to the dealership to the time we completed the purchase was a great experience. From our salesman to the sales manager to the finance manager made the buying process very easy and stress free. I highly recommend this dealership More
by michaelrabalais55
Employees Worked With
Anthony Smith, Aaron Von Bruenchenhein
November 03, 2021
Twice this month I took Audi A4 to MAG to replace Oxygen converter and the hose that takes the air and mix with gas to run smooth. I worked Nate Fielder both times and he went above and beyond the required converter and the hose that takes the air and mix with gas to run smooth. I worked Nate Fielder both times and he went above and beyond the required service. Thank you Nate Arjan Jagtiani - Upper Arlington, Ohio More
by arjan.s.jagtiani
Employees Worked With
Nate Fielder
October 20, 2021
One of the best service experiences I have had on my Q5. The staff went above and beyond my expectations. They even coordinated a small dent repair while my car was in for routine service. Everything was ac The staff went above and beyond my expectations. They even coordinated a small dent repair while my car was in for routine service. Everything was accomplished in the same day and I couldn’t be happier. The staff was very accommodating and courteous. Will definitely return with all my service needs. More
by marsharautenberg
Employees Worked With
Nate
August 28, 2021
Gabby and Josh were extremely friendly and professional. I enjoyed the ease of my entire experience! Kiddos to the GM as well! Thank you for the video and update on my car’s condition. I enjoyed the ease of my entire experience! Kiddos to the GM as well! Thank you for the video and update on my car’s condition. More
by Cindy
Employees Worked With
Josh, Gabby, Sales Manager
July 22, 2021
Audi of Dublin; Worst sales experience of my life, their GM “Tyler” out of reach wit reality, their salespeople are bunch of thieves. I was trying to buy a car from Audi of Dublin on Saturday July 17th, fi GM “Tyler” out of reach wit reality, their salespeople are bunch of thieves. I was trying to buy a car from Audi of Dublin on Saturday July 17th, first do not believe anything they say, a simple deal that should have taken an hour or two at the max took six hours, an even then they couldn’t do it since I didn’t want to barrow and their back end profit was minimized, they were pushing the closing of my deal back, after six hours I canceled the purchase, requested a refund of the funds “$5,000.00” put on my credit card, they promised I will have it in 1-2 business day, this is fifth business day and they have not paid back. I have file complaints with Ohio business Bureau, with my Credit Card Company as the charges being fraudulent More
by mrvafa11
Employees Worked With
Tyler
June 02, 2021
Nate and Gaby were very helpful and friendly. They did a great job of explaining service options that were available and timely with updates. Thank you! great job of explaining service options that were available and timely with updates. Thank you! More
by RH27
Employees Worked With
Nate & Gaby
March 03, 2021
I would like to thank Ben Catalogna at MAG Audi in Dublin. He did a really great job of taking care of me, and fixing my tire situation. Excellent customer service keep up the great work! Dublin. He did a really great job of taking care of me, and fixing my tire situation. Excellent customer service keep up the great work! More
by James
Employees Worked With
Ben Catalogna
February 24, 2021
Chad Connors was friendly and professional. They were able to get me in fir a same day oil change. He provided the information needed for our next service that is coming up without making me feel pressu able to get me in fir a same day oil change. He provided the information needed for our next service that is coming up without making me feel pressured. More
by suzywick
Employees Worked With
Chad Connors
