Audi Elk Grove - Service Center

I had a great customer experience with Audi Elk Grove service department. Rodrigo ensured my someone would check my vehicle. The service did not take that long and the service advisor explained the fix t service department. Rodrigo ensured my someone would check my vehicle. The service did not take that long and the service advisor explained the fix that was done. More

Audi Elk Grove was great! My Service Advisor, Justin, was very knowledgeable about the cars and I enjoyed speaking with him! My Service Advisor, Justin, was very knowledgeable about the cars and I enjoyed speaking with him! More

Service was great. Justin was excellent. He shared a video with me of my car’s service. Justin was excellent. He shared a video with me of my car’s service. More

I made a next-day appointment to have an oil changed and I pleasantly surprised that EG Audi accommodated my request. I got to the service shop before 7:30AM, so I had a few minutes to spare before the sho I pleasantly surprised that EG Audi accommodated my request. I got to the service shop before 7:30AM, so I had a few minutes to spare before the shop opens. As soon as the shop opened, Justin greeted me with a smile and asked what I was there for. He looked me up on his pad, and after that he asked me to go inside to his work desk. From there he completed the intake, and sent me off. Justin was very personable and easy to work with. He was attentive to my needs and I didn’t feel rushed throughout the process. He set my expectations and sent me off in no time. I used to have anxiety when I get to work with one of the older guys that sat in one of the front desk. I was glad when I heard that he retired. Overall, I had a pleasant experience with EG Audi and specially with Justin for taking care of my needs. I definitely will ask for him again the next time I need a service. More

They were awesome to work with. Didn’t have to wait hours to buy the car. Very friendly and walked us through the process. Matt and Thomas were great. Love the Audi S5. Didn’t have to wait hours to buy the car. Very friendly and walked us through the process. Matt and Thomas were great. Love the Audi S5. More

Leon assisted me for my car service. Everything was smooth and fast. Leon was friendly, helpful and accommodating. He was able to get me a loaner car that day. Customer service was excel Everything was smooth and fast. Leon was friendly, helpful and accommodating. He was able to get me a loaner car that day. Customer service was excellent. More

Excellent customer service from Leon Hoang. thank you. Fast service and on time. Courteous and professional. thank you. Fast service and on time. Courteous and professional. More

My service advisor, Rodrigo Martinez, is the best there is. He is trustworthy and very knowledgeable. I always feel like I am being taken care of and that my Audi is in good hands. The service technician w is. He is trustworthy and very knowledgeable. I always feel like I am being taken care of and that my Audi is in good hands. The service technician who worked on my Q5 did an awesome job with the video she provided. She covered everything that was diagnosed as needing repair and also her recommendations were spot on. More

Customer service was 5 star as usual! ! I always have a great experience when I bring I. My car for yearly service. ! I always have a great experience when I bring I. My car for yearly service. More

Parish Hosseini was an awesome salesman. Love Elk Grove Audi.That day we took home an Audi Q3 S line 45 TFSI Quattro. With he premium Plus package. Love the vehicle so far.😉 Love Elk Grove Audi.That day we took home an Audi Q3 S line 45 TFSI Quattro. With he premium Plus package. Love the vehicle so far.😉 More