Audi Englewood - Service Center

I like thier service that it was fast and accurate service. After dianosis, expalin to us easy to understand. service. After dianosis, expalin to us easy to understand. More

Actual Convo with the service staff picking up my Q5. .. Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said .. Me: "When I dropped this off I said the lane assist wasn't working right and mentioned the 360 cameras didn't line up. On this report they said the 360 cameras just never line up on these and it would cost $900 to calibrate it after owning it 12 months... I wanted the lane assist addressed..." *Service Calls someone on phone and says yeah a few times* Service: "They compared it against other Q5s and they're like that." Me: "So they drove it around and compared it?" Service: "Yes, they took it on the expressway and it's just how these are" Me: "So your report says you put less than a mile on the car, you're telling me you drove on the expressway, exited, turned around, drove back in under a mile?" Service: "The expressway is right here.." Me: "And when I check the dashcam they'll have driven it?" Service: nods Checked the dashcam, wasn't driven... at all. Got taken to the side lot, washed, and oil changed. Lied to my face. Didn't address a problem that they couldn't charge for. Audi's sales dropped 21%, I'm sure the customer/ownership experience on a $65,000+ car might have something to do with that. More

I recently had my vehicle serviced at Englewood Audi, and the experience was nothing short of outstanding! From the moment I arrived, the staff was friendly, professional, and extremely knowledgeable. They t the experience was nothing short of outstanding! From the moment I arrived, the staff was friendly, professional, and extremely knowledgeable. They took the time to explain everything clearly and kept me updated throughout the process. The service was completed efficiently, and my car feels better than ever. I truly appreciate their attention to detail and commitment to customer satisfaction. If you’re looking for top-tier service, Englewood Audi is the place to go. Highly recommend! More

I experienced vibrations in the vehicle’s headliner, and over time, the noise became quite bothersome, so I decided to get it serviced. It took over two months to receive the replacement parts, but Chris, t over time, the noise became quite bothersome, so I decided to get it serviced. It took over two months to receive the replacement parts, but Chris, the service advisor, regularly updated me on the status of the part order. Once the parts arrived, the Audi dealer quickly scheduled the service and proceeded with the replacement. Replacing the headliner was a big job, and the dealer took three days to complete the work. The entire process was done perfectly, and the vibrations are no longer present. While I was a bit disappointed with the quality of the Audi vehicle, I am very satisfied with the dealer's service. If you want to take good care of your Audi, I highly recommend the Englewood Audi service. More

The process was smooth and thoughtful, was able to get the oil change done with minimal interference the oil change done with minimal interference More

Matthew got our car in quickly for servicing to solve the problem and kept us informed along the way. problem and kept us informed along the way. More

Everything was handled well. Very satisfied. With the work done. The job was done on time and car came out clean. Very satisfied. With the work done. The job was done on time and car came out clean. More

Everything was fine. Car was ready on time. Service was easy to schedule.helpful staff. Car was ready on time. Service was easy to schedule.helpful staff. More

Was able to get an appointment quickly for th recall as opposed to the Devon, PA dealer. When the recall affects the starter/alternator a quick repair lessens anxiety when traveling. opposed to the Devon, PA dealer. When the recall affects the starter/alternator a quick repair lessens anxiety when traveling. More

My second Audi from Audi of Englewood and more impressed than ever with them. Last night, my new Q8 had an error message appear and today I had to drive upstate, NY. I called the service department as i as than ever with them. Last night, my new Q8 had an error message appear and today I had to drive upstate, NY. I called the service department as i as crossing the GW bridge and they said to bring it in for a quick scan to be sure all is OK. Chris in the service department was super helpful in getting me in and out, and Eddie Lopez, the master technician assured me the error message had self corrected. Just the kind of help you hope for when you buy a car. Thank you! More