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Audi Englewood - Service Center

Englewood, NJ

4.7
117 Reviews

117 Reviews of Audi Englewood - Service Center

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November 26, 2024

The response was very quick and I could tell he was trying to be as professional as possible. More

by hj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Nov 27, 2024 -

Audi Englewood responded

We are grateful for your review. Thank you from all of us at Audi Englewood!

November 25, 2024

Kristina was very helpful and engaged to figure out how to address the issues. Paul was the technician. He was extremely helpful, informative and professional. I really liked the repairs and his explanatio More

by Cwsammons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina, Paul
Dec 11, 2024 -

Audi Englewood responded

We're delighted to hear that Kristina and Paul provided you with excellent service at Audi Englewood. We appreciate your feedback about the waiting area and coffee station, and we'll certainly look into making improvements for a better customer experience. Thank you for sharing!

November 02, 2024

This is now 3rd time my 2023 AUDI RS5 (9300 miles) is in the shop for “engine 3500 RPM” and starts shutting down - had to be towed twice bc car shutoff while driving and almost was in dangerous situation an More

by Nshah2180+dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Nov 04, 2024 -

Audi Englewood responded

I'm truly sorry to hear about the repeated issues with your vehicle and the inconvenience it has caused. Your safety is our top priority, and it's concerning that you've experienced such situations. We would like to address this matter urgently; please reach out so we can assist you further. Thank you, Chris Torres - Service Manager - (201) 227-6507

October 17, 2024

Where the service people were courteous and respectful all good. But I was quoted over 15,000 dollars for some front end work and some Turbo work. Quote was more than blue book value of car. Motor and t More

by carlosrod8267
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Dowell, David Spill
Oct 28, 2024 -

Audi Englewood responded

While it's great to hear that our service team treated you well, I'm sorry about your disappointment regarding the repair quote. We strive for transparency and fair pricing, and I understand your concern. Please feel free to reach out if you'd like to discuss this further or explore other options. Thank you, Chris Torres - Service Manager - (201) 227-6507

October 13, 2024

My experiences at Audi Englewood service are always excellent!! Friendly People, good service, video from authorized technician… very happy with Audi Englewood 🤗👍 More

by Julia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 15, 2024 -

Audi Englewood responded

Julia, we're delighted to hear that you consistently have excellent experiences with us at Audi Englewood! Thank you for the kind words and support. We look forward to serving you again!

October 10, 2024

Very good experience, knowledgeable, fast and good. I always have nothing but good things to say about Audi of Englewood More

by Mes3586
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 10, 2024 -

Audi Englewood responded

We're delighted to hear about your positive experience with Audi Englewood! Thank you for sharing such kind words, and we look forward to continuing to provide excellent service.

October 07, 2024

Very friendly and comforting . Thanks for good service. Everything work perfectly. Thanks thanks thanks thanks More

by changsong8280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Oct 07, 2024 -

Audi Englewood responded

We're delighted to hear that you had a friendly and comforting experience at Audi Englewood! Thank you for your kind words, and we're glad everything worked perfectly. We appreciate your support!

September 30, 2024

As always another great experience at Audi Englewood. The service is superb! Always a friendly greeting More

by Nor142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Oct 01, 2024 -

Audi Englewood responded

Thank you for the wonderful feedback! We're delighted to hear that your experience at Audi Englewood was superb and that our team provided a friendly greeting. We look forward to serving you again!

September 28, 2024

Very attentive, getting right to the core of the appointment. Making sure customer satisfaction is met. I would recommend this dealer to anyone. Nice Job. More

by Kenny46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina was the employee who helped me from the start. , Matthew Dowell
Sep 30, 2024 -

Audi Englewood responded

Kenny, thanks for the recommendation and kind words! We're glad to hear our team at Audi Englewood met your expectations. We appreciate your support!

September 24, 2024

Every time I’ve been there the service has been first rate from start to finish More

by Joe.giovio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Sep 24, 2024 -

Audi Englewood responded

It is great to see that our team has consistently delivered top-notch service, Joe. Thanks for being part of the Audi Englewood family!