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Audi Englewood - Service Center

Englewood, NJ

4.7
117 Reviews

117 Reviews of Audi Englewood - Service Center

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June 07, 2024

I like the friendly advisor and fast service with detailed report (video report from technician) More

by hj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristina
Report | Print
Jun 10, 2024 -

Audi Englewood responded

Thanks so much for the 5-star review of Audi Englewood! We are here for any of your future needs!

May 25, 2024

Great service. Easy to schedule an appointment and very fast service. Also friendly and knowledgeable staff More

by epiate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Report | Print
May 27, 2024 -

Audi Englewood responded

Thank you for the fantastic review! We're glad to hear that scheduling was easy and our team at Audi Englewood provided fast, friendly service. We appreciate your support!

May 21, 2024

Everything was great as always. Phil was professional and helpful. My car was sparkling clean and ready on time! More

by mebrown1112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip in service
Report | Print
May 22, 2024 -

Audi Englewood responded

We're delighted to know that Phil and the rest of our team at Audi Englewood provided you with great service. Thanks for sharing your experience - here's to a sparkling clean ride!

May 07, 2024

Excellent service: fast, polite, professional Quick response, very helpful, professional answered to all questions, always happy to help More

by Msorokko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Dowell
Report | Print
May 07, 2024 -

Audi Englewood responded

Msorokko, we're delighted to know you found our service at Audi Englewood fast and professional. We always aim to provide quick responses and answer all your questions. Thanks for the review!

May 05, 2024

Quick Service , accommodating,, want to please very professional .would recommend this dealership all the time More

by camilleteddyennis
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher , Jenu Jose
Report | Print
May 06, 2024 -

Audi Englewood responded

We're delighted to know you found our service at Audi Englewood quick and professional. Your recommendation means a lot to us, thank you, Camille!

April 25, 2024

Phill from Service, and other members from Parts and Sales teams are top notch! Can’t get any better than this. Phill was an exceptional Service Advisor from A to Z. They got a loyal customer for life. More

by alexlee.v12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Desyatnikov, Jenu Jose, John Woo
Report | Print
Apr 26, 2024 -

Audi Englewood responded

Alex, we're so glad to know that Phill and the rest of our team at Audi Englewood have provided you with top-notch service! We appreciate your loyalty over the years, and we look forward to continuing this journey together. Thank you for sharing your experience!

April 22, 2024

Saturday 4/20/24. 95k service,oil change & brake fluid flush. Monday 4/22/24 Engine oil level light illuminates 1 quart low?! Returned to dealer to top off oil?! Br More

by Edescalzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nageeb elmashi
Report | Print
May 08, 2024 -

Audi Englewood responded

I'm sorry for any oversight on our end. It's concerning that you've had these issues right after a service appointment, and I understand how frustrating this must be. We'd like the opportunity to look into this further and ensure all of your concerns are adequately addressed. Please reach out at your convenience. Thank you, Chris Torres - Service Manager - (201) 227-6507

April 19, 2024

Very profession performance update on my SQ5 vehicle. The repair staff at Audi Englewood excellent. More

by josephbond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service - Matt Deterlizzi and Eddie Lopez 5 stars
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Apr 22, 2024 -

Audi Englewood responded

We are glad to hear that our team provided excellent service for your SQ5. Thanks for choosing Audi Englewood!

April 15, 2024

Very friendly professional, fast supportive of your concerns. No waiting . Video of my car and explanation was great. More

by Stuart2675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David DiStefano, Matthew Dowell, Andrew Deterlizzi, David Spill, Jane Seligmann
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Apr 15, 2024 -

Audi Englewood responded

Stuart, we're glad to know you had a positive experience at Audi Englewood and appreciated the video explanation of your car. Thanks for taking the time to share this feedback!

April 12, 2024

Service department personnel are friendly and really take care of their customers. Check things without me asking but do not try To add any extra services. I have been working with Christopher for years. More

by Frank002.fm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Report | Print
Apr 12, 2024 -

Audi Englewood responded

We're glad to know our service department at Audi Englewood has been consistently meeting your expectations! Christopher and the team appreciate your kind words. We look forward to continuing this great relationship in the years ahead!

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