Audi Englewood - Service Center

Over the phone they was very nice and welcoming but when I got there I not sure if it’s cause I’m black but they was acting real weird when I came in for service I had a appointment and was scheduled to pic I got there I not sure if it’s cause I’m black but they was acting real weird when I came in for service I had a appointment and was scheduled to pick up a loaner today I got there and the employees wasn’t happy with a smile or given off good vibes the person that was putting my information in was like it’s no loaner available mine you I had appointment for today to get service and a loaner after I just drove 35 minutes to the dealership and waited a week just to get service with Audi this was a sad and embarrassing day for me never going back there they made me feel some kind of way no lie More

We always get our oil changes, recalls and misc repairs done at Town Audi. They are professional and always helpful. We live in Englewood and it was conveniently located a few minutes away. done at Town Audi. They are professional and always helpful. We live in Englewood and it was conveniently located a few minutes away. More

Excellent customer service , professional and honest Bought an Audi convertible from them, which is located 40 miles further and a different state then me. I do all servicing for my car there because th Bought an Audi convertible from them, which is located 40 miles further and a different state then me. I do all servicing for my car there because they are so kind and make the experience perfection. No matter the problem, they will take care. It’s nice knowing you can feel comfortable and trusting with your vehicle. Michael king and Andrew DeTerlizzi are top notch! More

2017 Audi S6 service Recently had my 2017 Audi S6 serviced at Town Audi. My service advisor was Jeremy and service tech was Rob. I have had many vehicles serviced at many Recently had my 2017 Audi S6 serviced at Town Audi. My service advisor was Jeremy and service tech was Rob. I have had many vehicles serviced at many dealerships throughout the years and with different brands. This was by far the best overall experience. The level of customer service, knowledge and attention to detail not only met my expectations by exceeded them (keeping in my I tend to have high expectations) I will certain be servicing my vehicle with Jermey and Rob at Town Audi as well as referring my friends, family and colleagues. Town Audi ownership should be proud and privileged to have Jermey and Rob representing their service department and the Audi brand. More

Horrible follow up service Brought a 2018 Audi Q3 in Aug of 2017. Everything went well then. i'm a business owner so when we were closing on the vehicle, the salesmen told us Brought a 2018 Audi Q3 in Aug of 2017. Everything went well then. i'm a business owner so when we were closing on the vehicle, the salesmen told us of a maintenance program that covers everything on the vehicle. My wife had asked what about the tires and he said the tires and rims as well. He said any little thing and they'd pick it up, fix it and drop it off our business or home. I said thats ideal for us, so I purchased it. Two days ago my wife calls them up after noticing a little skin peeling off the right front passenger side wheel and was told that they don't pick up vehicles. i told them what we were told and they told us that if I dropped the vehicle off they would drop us back at business and drop off the vehicle. I agreed and today we went there and to my shock, they wanted to charge me for a new tire because we had no tire protection. i asked to talk to someone in charge. we waited for more than an hour and no one had yet to show up and thats when we left since we had to get back to business. Horrible customer service. Becareful buying from here. They treat you well at first, promise you programs that they don't live up to & the customer service there terrible. Audi lost a longterm customer. Avoid this place. More

So helpful Vernedra was so helpful! We had already bought our car but needed help with replacing something. When service wanted to send us to a different depar Vernedra was so helpful! We had already bought our car but needed help with replacing something. When service wanted to send us to a different department she jumped in a sorted out our situation and we were out of the dealer in 5 minutes! I was prepared for a fight but thanks to her we had a very pleasant experience! Would definitely buy from her in the future! More

Service 2006 A6 Honest service advisor and great service. I find David to be an honest guy, they work hard and the car is always clean and ready as expected. Honest service advisor and great service. I find David to be an honest guy, they work hard and the car is always clean and ready as expected. More