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Audi Escondido

Escondidio, CA

4.9
143 Reviews

1556 Auto Park Way N

Escondidio, CA

92029

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143 Reviews of Audi Escondido

June 12, 2020

Excellent customer service Called the dealership and was able to set up the appointment the same day. Very friendly people and offered me an excellent deal. Outstanding customer More

by abhishekupasani24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Truchsess
Jun 13, 2020 -

Audi Escondido responded

It makes our team really happy to know everything went well and you were happy with the deal. Thanks for your wonderful compliments and congratulations on your vehicle!

June 07, 2020

Cathie and her team were AMAZING!! Words can not express the savings and headaches Cathie saved me after removing my car from Audie San Diego’s Service center. I highly recommend them as they are knowledgea More

by Porscheaplmr
Recommend Dealer
Yes
Employees Worked With
Cathie
Jun 08, 2020 -

Audi Escondido responded

Hi there, thank you so much for sharing your compliments with us! We're so happy to hear Cathie has given you excellent service. We hope to see you again.

May 16, 2020

Greg was very helpful and very professional,The service department was very knowledgeable and they went above and beyondAnd that is about it my friend I don’t have nothing more to say More

by missionelmer1
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 17, 2020 -

Audi Escondido responded

We are so happy to know of Greg's great level of care. Thank you so much for taking the time to share with us your feedback. We hope you have a great day!

May 13, 2020

Awesome service and I highly recommend your dealership to anyone. Clean and efficient place. Service representative was very knowledgeable. Quality of service #1. I'll be back! More

by Mojo
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 14, 2020 -

Audi Escondido responded

Hi Mojo, thank you so much for the kind words! We're glad to hear our team has given you excellent service. It was a pleasure working with you. We are here anytime you need help!

May 12, 2020

Not very friendly service staff. Not rude but not friendly. I expected a friendly person with better attitude. Made me wait although I had a reservation and arrived on time. More

by SGA
Recommend Dealer
No
Employees Worked With
Sean Weaver
May 13, 2020 -

Audi Escondido responded

Hello, I am concerned to learn about your dissatisfaction regarding your recent interaction with our service team. Given the opportunity, I would like to speak with you about your experience. Please email me at mcrandall@penskeautomotive.com. Thank you, Matthew Crandall General Manager Audi of Escondido

May 08, 2020

My Audi The service at this dealership was outstanding. The service attendant was very knowledgeable and friendly. My experience at the dealership was excepti More

by Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony.
May 09, 2020 -

Audi Escondido responded

We love hearing this! Thank you for the kind review. We look forward to doing future business with you.

May 06, 2020

Clean, honest and efficient dealership. My purchase experience nearly two years ago was smooth, this was my second service and it was likewise effortless especially in light of civic-19 parameters. More

by tmort
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
May 08, 2020 -

Audi Escondido responded

Thank you for the excellent review. We are happy to know that you enjoyed our services and accommodations. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 24, 2020

Exceptional staff with the knowledge of what customer service means! We have been to the service department twice. Each time was a great experience. Tony and his team are rock solid. More

by Larry
Recommend Dealer
Yes
Employees Worked With
Tony
Apr 25, 2020 -

Audi Escondido responded

Thank you for the great review, Larry. We will be sure to thank Tony and the rest of the team for providing you with excellent service. Let us know if there is anything else we can help you with. We look forward to working with you again.

April 13, 2020

Helpful and very courteous. Fixed vehicle in due time. Was able to get a loaner. Thank you. Was a good experience in light of cov More

by sadixon53
Recommend Dealer
Yes
Employees Worked With
Girl that assisted me when I arrived. , Sean Weaver
Apr 14, 2020 -

Audi Escondido responded

Thanks for taking a moment to give us your thoughts about your recent service visit. Please do not hesitate to reach out if there is anything else we can be of assistance with. We are here to help!

May 17, 2019

Very helpful I had been searching for just over a month for a used A3 Convertible and was helped by Peter at this dealership. He was super helpful and alerted me o More

by BRADLEY.pennington
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Peter
May 18, 2019 -

Audi Escondido responded

We are delighted to learn of your feedback for Peter. If there is anything else we can assist you with, please do not hesitate to let us know directly. We look forward to seeing you again in the future! Thank you, Bradley.

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