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Audi Exchange St. Charles
St. Charles, IL
109 Reviews
Welcome to Audi Exchange St. Charles Luxury Audi Vehicles, Expert Service, and Affordable Financing
At Audi Exchange St. Charles, we serve Illinois by delivering the upscale Audi vehicles and resources that you need. From the moment you walk through our doors to when you step out again, you can count on the highest degree of customer service and accommodation. With a vast selection of Audi models, pre-owned inventory, expert service, and affordable financing, you will discover that we offer all the services for your luxury driving experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 109 reviews
December 18, 2024
Excellent user friendly service Quality friendly staff Impeccable products Knowledgeable competent and excellent communication Highly recommended staff Impeccable products Knowledgeable competent and excellent communication Highly recommended More
by mjsteinken
Employees Worked With
Justin
December 17, 2024
My experience of Ernie Alvarez and the St. Charles dealership was excellent. They made my experience from selecting a vehicle, test driving, and signing a lease very easy compared to prior exp Charles dealership was excellent. They made my experience from selecting a vehicle, test driving, and signing a lease very easy compared to prior experiences I have had. Thank you! More
by Kevin.bellville
Employees Worked With
December 17, 2024
Justin was awesome and every helpful he kept in contact with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you with me regarding my vehicle we had amazing first time experience would definitely recommend this location thank you More
by nickrodriguez2121
Employees Worked With
Justin Doyle
December 17, 2024
Excellent all around service … very helpful and informative with the updates during your service with video and texts informative with the updates during your service with video and texts More
by illinoisimaging
December 17, 2024
Audi Exchange and Justin specifically always make my experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. experience first class. He is thoughtful, thorough, and explains the process clearly. They go above and beyond making owning an Audi amazing. More
by Lindsey
Employees Worked With
Justin in service
December 16, 2024
Collin was the advisor when my wife took her Audi Q3 in for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also of for service. I had an issue with an email I received a few weeks after service regarding a coupon which Collin was very quick to respond, but also offer a resolution. Couldn’t ask for anything more. 5 stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ More
by Luxuryblue
Employees Worked With
Collin
December 15, 2024
The service technicians at Saint Charles Audi are outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. outstanding! Ethan always makes me feel special and accommodates every request. I highly recommend this dealership for their service. More
by davidbearco
Employees Worked With
Ethan
December 14, 2024
The Service team never disappoints. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. Just had another excellent experience at Audi Exchange St. Charles. Professional, friendly, and efficient. More
by Jeffh
Employees Worked With
Service Team
