Audi Exchange St. Charles - Service Center

So I drive 3 hours in order to be able to service my vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I vehicle at this Audi location. Not only is Justin the best service advisor I’ve ever had the incredible team work that I see is off the hook. Today I had four guys helping me cart my stuff from my loaner to my vehicle. Amazing service every xxxx time! Whatever you are doing keep doing it! And I’ll keep buying and coming back! More

Ethan was amazing. Got right in. Gave me updates along the way. Consulted me on a few questions. Super nice guy! Got right in. Gave me updates along the way. Consulted me on a few questions. Super nice guy! More

Great dealership. Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respe Such a pleasure having two fantastic people like Geoffrey and Ernie to work with. Had my first service visit (minor) and was treated with great respect by Ethan. Very professional staff. You have a customer for life! More

Justin knows you by name. The service department team is attentive, friendly, on time and efficient. The service department team is attentive, friendly, on time and efficient. More

Exceptional price for the service my 2020 S5 Sportback Prestige needed out of warranty. The reason I go to this dealership is due to them not price gouging unlike other Audi dealerships in the area. Prestige needed out of warranty. The reason I go to this dealership is due to them not price gouging unlike other Audi dealerships in the area. More

The team was so responsive and quick to help fix my car! I couldn’t ask for better! I couldn’t ask for better! More

Audi Exchange is amazing. From the best sales people (Gonzalo) to great service (Jason) and everyone in-between, this organization is the best and offers the best car buying From the best sales people (Gonzalo) to great service (Jason) and everyone in-between, this organization is the best and offers the best car buying experience. More

Very professional people treated me with respect Ethan was a great service writer with seems to be a lot of knowledge when it comes to Audi was a great service writer with seems to be a lot of knowledge when it comes to Audi More

Justin Doyle takes time to explain what will be done and the time that it estimated. The work was done to my satisfaction and was on time. the time that it estimated. The work was done to my satisfaction and was on time. More

Service team is excellent! !! Jason has been great to work with. The focus is on process and execution. !! Jason has been great to work with. The focus is on process and execution. More