Audi Fall River

Angel was an angel! Angel Vincente made us feel very comfortable with our decision to lease a new Tiguan. He was very patient with us and had all of the answers. All of o Angel Vincente made us feel very comfortable with our decision to lease a new Tiguan. He was very patient with us and had all of the answers. All of our interactions were up front and his personal touch sealed the deal. Thanks very much Angel! Also, many thanks to John Tartaglione for his assistance. He is super friendly and personable. Makes you feel like family! More

Excellent experience! Chris was exceptional and customer- satisfaction focused. He took care of all the details and made the experience overall a fantastic one. Everyone at Chris was exceptional and customer- satisfaction focused. He took care of all the details and made the experience overall a fantastic one. Everyone at the dealership was welcoming and friendly. Very easy to do business with. Highly recommended. More

Awesome Car Buying Experience From our salesman Colin, to John the sales manager, to Rick the GM, everyone was friendly, courteous, and professional. The overall impression was From our salesman Colin, to John the sales manager, to Rick the GM, everyone was friendly, courteous, and professional. The overall impression was that they were truly interested in our satisfaction with the car buying process. I will definitely purchase from them again and recommend them to friends and family. More

Unsurpassed customer service! Jason Costa researched car and found that prior owner purchased warranty pkg that transferred with sale of car to me! Excellent technical and customer Jason Costa researched car and found that prior owner purchased warranty pkg that transferred with sale of car to me! Excellent technical and customer service. More

Great service Always a positive experience working with Joe and the staff at Matte. They are informative, recommend the best solutions and have been great partners Always a positive experience working with Joe and the staff at Matte. They are informative, recommend the best solutions and have been great partners at keeping my car on the road and performing at its best. More

55K service Audi A4 I recently had the 55K service done on my A4. Joe in the service department was great ! He did everything I could ask for to make the service as s I recently had the 55K service done on my A4. Joe in the service department was great ! He did everything I could ask for to make the service as seamless as possible. He kept me up to date throughout and I give him 5-stars for his work. More

Purchased CPO vehicle Angel was very knowledgeable and there was no pressure at any time. And while the vehicle was very impressive, my interaction with Angel swayed my dec Angel was very knowledgeable and there was no pressure at any time. And while the vehicle was very impressive, my interaction with Angel swayed my decision. I also enjoyed the small family feel of the environment and definitely will be going back for future purchases and services. More

Best car buying experience Friendly, helpful, and easy to reach a fair price (but obviously you need to know what a fair price is going in.) Love the car and so far as advertis Friendly, helpful, and easy to reach a fair price (but obviously you need to know what a fair price is going in.) Love the car and so far as advertised. More

Recall Excellent and quick service. The staff is super friendly and informative. I would definitely keep coming here for any repairs or service that my car n Excellent and quick service. The staff is super friendly and informative. I would definitely keep coming here for any repairs or service that my car needs. More

Wasted time due to miscommunication. I called to make an appointment for a tire replacement and they never confirmed they even had the tire, so when I went in to get it fixed, they didn't I called to make an appointment for a tire replacement and they never confirmed they even had the tire, so when I went in to get it fixed, they didn't have the tire and still needed to order it. I had to leave with the spare tire still on and come back yet again wasting more time. It was very frustrating to me that someone would book an appointment with me and not check if they even had to tire in stock. The service guy helping me was not apologetic at all and provided me with no compensation for my troubles. The following day I did receive good service and the rest of the experience was fine. Jason even called me to let me know my tire was ready for instillation. However when my car was ready Aaron came into the waiting room to let me know and Jason jumped out of his chair and very, very aggressively stated that I had not paid for my service. I had not even stepped out of the waiting room when this was being said. It made me feel like a criminal trying to get away with a free tire. It was embarrassing and was completely unnecessary. More