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Audi Fall River
Fall River, MA
1,735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,735 reviews
July 22, 2019
Great job Great, stirring wheel no longer vibrates at higher speeds and the clanking noise is gone. Ok but 15 is all I really need to describe my experience. Great, stirring wheel no longer vibrates at higher speeds and the clanking noise is gone. Ok but 15 is all I really need to describe my experience. More
by BGILBERT4
Verified CustomerEmployees Worked With
Ray Massey, Joe Chaves
July 22, 2019
A++ Service Great experience. Colin did a great job of showing me what I asked to see and answering my questions without being pushy. The entire process was low Great experience. Colin did a great job of showing me what I asked to see and answering my questions without being pushy. The entire process was low pressure and they did not waste my time as most dealers do. More
by CHARLES.RIDER
Employees Worked With
Tom Wallentin, Colin DosSantos, Jonathan Tartaglione
July 22, 2019
Mattie Solved My Problem In Under An Hour! The warning icon for an outage of the lightbulbs for the daytime running lights of my vehicle appeared on my dashboard the evening before I brought my The warning icon for an outage of the lightbulbs for the daytime running lights of my vehicle appeared on my dashboard the evening before I brought my car in, and with no appointment scheduled, the light bulbs were replaced at a reasonable price, and I was out of the showroom in under an hour! Such great service and thanks to Joe and everyone in the service department. More
by toolinaround
Employees Worked With
Joe Chaves
July 18, 2019
Classy Operation ! My service was outstanding. Joe did a great job explaining upcoming service needs. I drive from Hyannis Ma to have my car serviced at Mattie. My service was outstanding. Joe did a great job explaining upcoming service needs. I drive from Hyannis Ma to have my car serviced at Mattie. More
by REALABRAHAM
Employees Worked With
Victor, Rick Sullivan, Ray Massey, Jason Costa, Joe Chaves, Tom Wallentin, Lori Bertoldo, Colin DosSantos
July 17, 2019
Oil change tire rotation The oil change and tire rotation was fine but the vacuum part of the wash and vac service was horrible. They did not vacuum out the rear seating area The oil change and tire rotation was fine but the vacuum part of the wash and vac service was horrible. They did not vacuum out the rear seating area of my Audi A6 and the front part was done very poorly. For the two hours I waited at the dealership this could have been done much better. I would have went in and said something but I had to be somewhere in short amount of time after my appointment. More
by MCFITZY77
Employees Worked With
Joe Chaves
July 15, 2019
Never again I went in for an oil change on my 2014 VW Jetta. I also had them look at my side mirror that needs to be fixed. They quoted me an outrageous price an I went in for an oil change on my 2014 VW Jetta. I also had them look at my side mirror that needs to be fixed. They quoted me an outrageous price and when I declined they gave me my car back with the mirror taped up with blue tape - COVERING THE MIRROR!!!!! I could not drive car like that. They were very annoyed when I went back for them to fix. Then the next day while I was driving to NJ the cover under my car came off on the NJ turnpike at 2am while I was driving. This happened because they did not secure it after they did the oil change. I advise everyone to never use Mattie Imports I just saw the response to my review and unfortunately Mattie Imports was again incorrect. I called 3 days after I picked up my car from your shop, not 12 days. I also have pictures of the mirror-before and after-if anyone is interested in seeing them. It is a shame that Mattie Imports cannot own the mistakes they made and fix it so that it doesn’t happen again. More
by CAREIL1
Employees Worked With
Ray Massey, Joe Chaves
July 11, 2019
Friendly and honest service This is my first time taking our pre-owned Audi into Matties to be checked out. Joe was very professional and was sure to explain what was needed. This is my first time taking our pre-owned Audi into Matties to be checked out. Joe was very professional and was sure to explain what was needed. More
by SHERRY6
Employees Worked With
Joe Chaves
July 09, 2019
Very professional, courteous, and competent service. Although I spend lots of money keeping my Audi A4 up to par, I am always satisfied with the service. I'm always treated like a very special customer, Although I spend lots of money keeping my Audi A4 up to par, I am always satisfied with the service. I'm always treated like a very special customer, given clear and competent explanations of my options, and the end result is always the same - perfect. More
by Manny Silvia
Employees Worked With
Andrew (shuttle driver), Victor (cleans cars after service), Joe Chaves
July 08, 2019
Good experience! No problems at all. Shawn and everyone else was very cooperative and helpful. They all made it as painless as possible for my daughter and myself. Her No problems at all. Shawn and everyone else was very cooperative and helpful. They all made it as painless as possible for my daughter and myself. Her first car! More
by RJSCHILLING
Employees Worked With
Rick Sullivan, Tom Wallentin, Shawn Haggarty
July 04, 2019
Service recognition Great team responsible acknowledge always ready to help job well done .I have being associated with Mattie Imports for over ten years and my experienc Great team responsible acknowledge always ready to help job well done .I have being associated with Mattie Imports for over ten years and my experience is great More
by HAGUIAR40
Employees Worked With
Ray Massey, Joe Chaves, Bob Moniz
