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Audi Fall River
Fall River, MA
1,735 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,735 reviews
June 30, 2019
EFFICIENT AND INFORMATIVE Joe provided me an opportunity to to get some service done that could still be under warranty he saved me a good amount of money. thanks! Joe provided me an opportunity to to get some service done that could still be under warranty he saved me a good amount of money. thanks! More
by bick333
Verified CustomerEmployees Worked With
Joe Chaves
June 29, 2019
friendly excellent friendly service completed the work on time and called when work was don returned the car nice and clean vacuumed and washed thank you excellent friendly service completed the work on time and called when work was don returned the car nice and clean vacuumed and washed thank you More
by CHARLIES0
Employees Worked With
Jason Costa
June 28, 2019
EXCELLENT SERVICE TOOK CARE OF ALL MY NEEDS IN ONE VISIT. THE SERVICE DEPARTMENT WAS RESPECTFUL AND THE PARTS GENTLEMEN WERE VERY KNOWLEDGEABLE. WAS GREAT TO KNOW TH TOOK CARE OF ALL MY NEEDS IN ONE VISIT. THE SERVICE DEPARTMENT WAS RESPECTFUL AND THE PARTS GENTLEMEN WERE VERY KNOWLEDGEABLE. WAS GREAT TO KNOW TH EVEHICLE WAS STILL COVERED UNDER CPO WARRANTY More
by rekless_s10
Employees Worked With
Rick Sullivan, Ray Massey, Jason Costa, Joe Chaves, Aaron Frazier, Bob Moniz, Chris Reis, Ross St. Laurent, Jonathan Tartaglione
June 24, 2019
Great people! The only thing that would make it better if the vehicle were FREE! Very attentive, friendly and pleasurable people! Made our experience very easy. Eve The only thing that would make it better if the vehicle were FREE! Very attentive, friendly and pleasurable people! Made our experience very easy. Everyone was very knowledgeable! More
by PEANUTVILLE
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Shawn Haggarty
June 24, 2019
Oil change and maintenance. The work required was completed quickly and the car is running better. The car was returned nicely vacuumed and washed. People there were friendly and The work required was completed quickly and the car is running better. The car was returned nicely vacuumed and washed. People there were friendly and knowledgeable, it was a pleasant visit. More
by GABRIELDELORES
Employees Worked With
Ray Massey, Joe Chaves
June 22, 2019
air Bag Customer service was top class, the wait time was fair. The customer waiting area was very nice, clean and family friendly. I’ll definitely go back th Customer service was top class, the wait time was fair. The customer waiting area was very nice, clean and family friendly. I’ll definitely go back there for future services More
by OMARIONJAMES
Employees Worked With
Ray Massey, Jason Costa, Joe Chaves, Justin Reis, Aaron Frazier
June 22, 2019
Always good service Ray and his team are always pleasant and professional. I live in Riverside and take my car to Ray because I know I would get good service Ray and his team are always pleasant and professional. I live in Riverside and take my car to Ray because I know I would get good service More
by ALEJANDRAALVEAR
Employees Worked With
Ray Massey, Joe Chaves
June 20, 2019
Missing License Plate Bracket/ Pulsation in the Rear Brakes Bought an Audi from Mattie Imports. Regarding the Audi 300 Point Checklist, Section 3.1 the license plate bracket was missing, but the checklist was Bought an Audi from Mattie Imports. Regarding the Audi 300 Point Checklist, Section 3.1 the license plate bracket was missing, but the checklist was signed-off as meeting Audi requirements. Under Section 5 Road test, the checklist was signed-off as meeting requirements for brake noise and pulsation. This dealership remeasured the brakes, said they were ok, but didn't take it for a road test. When I took the vehicle to another Audi dealership, they confirmed slight pulsation and replaced the brakes at my cost. The icing on the cake was that they never provided the Audi CPO limited Warranty and 24-hour Roadside Assistance Booklet. More
by Not.Happy
Employees Worked With
Rick Sullivan
June 20, 2019
Always a great job These guys always do a great job.Service is always explained,and that’s why I keep coming back . This is my 4th vw and I love my tiguan These guys always do a great job.Service is always explained,and that’s why I keep coming back . This is my 4th vw and I love my tiguan More
by LINAMC1
Employees Worked With
Ray Massey, Jason Costa, Joe Chaves, Justin Reis, Aaron Frazier
June 19, 2019
Very helpful Went in for a warranty issue, everyone was extremely polite and easy to work with. Solid group at Mattie Imports, from the sales team to the service d Went in for a warranty issue, everyone was extremely polite and easy to work with. Solid group at Mattie Imports, from the sales team to the service department. More
by TYLERJB55
Employees Worked With
Jason Costa, Tom Wallentin, Colin DosSantos, Jonathan Tartaglione
