Audi Fall River

Great customer service! I appreciate that they answer all my questions (and I ask a lot of them) with a smile. They provide a ride to and from my work in a clean and comfort I appreciate that they answer all my questions (and I ask a lot of them) with a smile. They provide a ride to and from my work in a clean and comfortable vehicle. More

Pleasant, professional and kept me informed The service staff are great - Ray called me after my car has been checked to let me know what was found, the cost and a time estimate for completion o The service staff are great - Ray called me after my car has been checked to let me know what was found, the cost and a time estimate for completion of the work. He is always courteous and helpful and just nice to work with. The ride to and from my office is great and I especially love getting my car back freshly washed and vacuumed. More

Excellent Service Dept and overall Dealership I would definitely recommend Mattie for sales and services. They have been very attentive to my needs. If you ever want a new or used vehicle, Mattie I would definitely recommend Mattie for sales and services. They have been very attentive to my needs. If you ever want a new or used vehicle, Mattie Imports is highly recommended!!! More

Excellent service visit! Everyone I dealt with was very friendly and accommodating. Ray explained every detail of my service visit and called me with updates as needed. I was Everyone I dealt with was very friendly and accommodating. Ray explained every detail of my service visit and called me with updates as needed. I was shuttled home for free so I wouldn’t have to wait and brought back to the dealership when my car was ready. Honestly best service experience I’ve had in a long time! More

Service over $2,000 and no complimentary car wash? I brought my Audi in for an expensive air bag repair, $2,200 and didn't even get a car wash. Most dealers of premium brands wash and vacuum your vehi I brought my Audi in for an expensive air bag repair, $2,200 and didn't even get a car wash. Most dealers of premium brands wash and vacuum your vehicle when it is brought in for service. How much do you have to spend on service for a wash and vac? More

Brian (GM) and his staff are AMAZING!!! I am so excited to say that once again I have had another amazing experience with Mattie Imports. The professionalism they exude and attention to cust I am so excited to say that once again I have had another amazing experience with Mattie Imports. The professionalism they exude and attention to customer service it out of this world. Do yourself a favor and check them out! you will not be disappointed. More

Exceptional service Check engine light came on in my tiguan, they diagnosed the vehicle ordered the parts needed right away and repaired the car quicker than expected. C Check engine light came on in my tiguan, they diagnosed the vehicle ordered the parts needed right away and repaired the car quicker than expected. Car even got washed and vacuumed and was returned to me with care. Thank you More

Recall The recent handling of the critical Takata airbag recall on my Audi A-4 was handled promptly and efficiently. Mattie accommodated my request to have t The recent handling of the critical Takata airbag recall on my Audi A-4 was handled promptly and efficiently. Mattie accommodated my request to have the repair done early and went the extra mile in cleaning the car inside and out and giving me a ride home while I waited. More

Very good customer service I brought my 2004 Audi A4 Quattro Convertible for service. They were informative and thorough with need work. They made repairs in a timely fashion. I brought my 2004 Audi A4 Quattro Convertible for service. They were informative and thorough with need work. They made repairs in a timely fashion. More

Superior I was reluctant to go to Mattie’s due to yelp reviews. They must be old. Ray is outstanding as he is clear about services, explains and tries to prov I was reluctant to go to Mattie’s due to yelp reviews. They must be old. Ray is outstanding as he is clear about services, explains and tries to provide best value. He has twice brought me through the digital dashboard to make sure I understand prompts and corrections I can make. When service is provided it is in a timely manner with most convenience. No ‘cross selling’ pressure and a ride home is provided with a courteous young man IF service requires lengthy time. I am very happy and will likely buy my next car there after this experience. More