
Audi Fall River
Fall River, MA
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Positive Experience As usual all the necessary parts were ordered by Ray Massey and ready for my service.Everything went smoothly on a timely basis.More than happy with t As usual all the necessary parts were ordered by Ray Massey and ready for my service.Everything went smoothly on a timely basis.More than happy with the work and the service. More
The team at Mattie was responsive and easy to work with We took delivery on a CPO Touareg just before Christmas. Earlier in December, we had arrived at Mattie just before closing and DJ was able to get an We took delivery on a CPO Touareg just before Christmas. Earlier in December, we had arrived at Mattie just before closing and DJ was able to get an exception for my wife and I to take the vehicle out for a test drive. It turned out to be the car for us and DJ worked with the Mattie team to make it happen. The delivery coordinater, Chris, spend a great deal of time with us explaining all the features and technology in this VW. Thanks to the Mattie team. Ron W More
Excellent Service I happened to be down the street in the Sprint Store and noticed that my low pressure tire indicator was on. I called service department and they sai I happened to be down the street in the Sprint Store and noticed that my low pressure tire indicator was on. I called service department and they said bring it in and they would take a look. 35 minutes later they called and said they were going to repair the tire and wash and vacume the car before i could pick it up. As always great service and a free car wash in Dec !!! More
Chris Reis and the guys in parts are always there to help! I have been doing business with them for over 5 years- Chris and the guys in parts are awesome- Always there to accommodate with parts on a great cost I have been doing business with them for over 5 years- Chris and the guys in parts are awesome- Always there to accommodate with parts on a great cost and timely manor. They have gone above and beyond getting my parts to me, even one the guy was on his way home they delivered it to me!! 5 star dealership- great staff and relationship developed over the years! Thanks!! More
Good experience. Alex was easy to work with and allowed me to take my time until I was comfortable with the purchase. If this wasn't the case, the deal wouldn't have h Alex was easy to work with and allowed me to take my time until I was comfortable with the purchase. If this wasn't the case, the deal wouldn't have happened. The finance manager was also very good to work with More
Exceptional sales team!!! Second Audi bought here!!! Extremely happy! DJ Gil was very knowledgeable & extremely helpful & pleasant sales professional! An asset to the Matti Second Audi bought here!!! Extremely happy! DJ Gil was very knowledgeable & extremely helpful & pleasant sales professional! An asset to the Mattie team! Tom & Brian are veterans who know the car & finance business like the back of their hands.......exceptional staff at this Audi dealership!!!! I highly recommend them and would never go anywhere else!!! More
Excellent customer service when dealing with the parts department. Would highly recommend to others. Always very helpful when I am looking for parts. Will send diagrams when ne when dealing with the parts department. Would highly recommend to others. Always very helpful when I am looking for parts. Will send diagrams when needed also. More
An Easy Painless Buy The folks at Mattie, made buying my first Volkswagen painless and easy. Buying a car here was not a stressful situation at all. The dealerships m The folks at Mattie, made buying my first Volkswagen painless and easy. Buying a car here was not a stressful situation at all. The dealerships manager Alex was a great help. He is a asset to the Mattie dealership. More
The best parts manager I had the best experience with Bobby...he was pleasant, so helpful in trying to find me the part that I needed. He didn't rush me what so ever and it I had the best experience with Bobby...he was pleasant, so helpful in trying to find me the part that I needed. He didn't rush me what so ever and it wasn't even an expensive part that I needed but he still gave me the attention and helpfulness that I needed. If I ever need anything again I will be back!!!! More
Expert service The guys in the parts department , Chris,Ross,bob, and Rick are the best counter guys in any dealership that I do business with I’ve been doing busine The guys in the parts department , Chris,Ross,bob, and Rick are the best counter guys in any dealership that I do business with I’ve been doing business for over ten years with them and have no plans to change. Thanks guys Paul More