Audi Fall River

Manufacturers recommended service and recall item Superb customer service!!! Kept informed of service being done. Very professional. Reception area fine. Washing and cleaning inside of car excellent Superb customer service!!! Kept informed of service being done. Very professional. Reception area fine. Washing and cleaning inside of car excellent customer service. Time needed for service exactly as was told it would be More

Efficient and Professional The young man who was my service representative was extremely thorough and professional. My car was clean and my tires were gleaming. Love the thank y The young man who was my service representative was extremely thorough and professional. My car was clean and my tires were gleaming. Love the thank you note on the dash. Nice touch! More

Great service Brought car in for a recall. Service was quick and efficient. Friendly employees. Overall the experience was pleasant. Would return to this deale Brought car in for a recall. Service was quick and efficient. Friendly employees. Overall the experience was pleasant. Would return to this dealership in the future More

Great service! Always a pleasant experience at Mattie Imports. Joe, in the service department, really knows his stuff and makes the process easy and worry free. Alth Always a pleasant experience at Mattie Imports. Joe, in the service department, really knows his stuff and makes the process easy and worry free. Although my latest service was for a recall, it went well and didn't seem to take too long. More

Friendly Staff Went in for service and everyone was helpful and very friendly. Love the free shuttle service to allow me to continue with my day and not have to wai Went in for service and everyone was helpful and very friendly. Love the free shuttle service to allow me to continue with my day and not have to wait at the dealership. More

Car maintenance Very accommodating and clear on price. The work went above and beyond and my VW is once again in great shape. They take this care and know their vw Very accommodating and clear on price. The work went above and beyond and my VW is once again in great shape. They take this care and know their vw care. I keep going back for service there. More

Quick, Knowledgable, & Friendly The employees at Mattie's Imports were very knowledgeable when it came to answering any of the millions of questions I had. Even though I just had a f The employees at Mattie's Imports were very knowledgeable when it came to answering any of the millions of questions I had. Even though I just had a flat tire, they check all aspects of the car, as well as cleaned it spotless for me. The cost was reasonable for the amount of work they did. They were kind, and I would recommend them to anyone. More

Efficiency at it's best I had a recall on my Q7 and was contacted by mail and email. An appointment was made to suit my schedule.At the same time the pistons supporting the I had a recall on my Q7 and was contacted by mail and email. An appointment was made to suit my schedule.At the same time the pistons supporting the rear hatch were replaced as they were not keeping the hatch open, but allowing the door to fall on the head of anyone reaching inside the "trunk". Both "fixes" were made within two hours and the vehicle was returned washed and vacuumed. Most professional ! More

Service at Mattie I was pleased to be able to get an appointment very quickly and on the date and time that was best for me. Service manager was polite and informati I was pleased to be able to get an appointment very quickly and on the date and time that was best for me. Service manager was polite and informative, calling to discuss the problem they had found with the air conditioner. Work was completed that same day. Very efficient service! More

great job..thorough and reasonbly priced Did a great job, scheduled on line , called to confirm. Handled all outstanding recalls!!! Reasonably priced and work was completed on time. Highly re Did a great job, scheduled on line , called to confirm. Handled all outstanding recalls!!! Reasonably priced and work was completed on time. Highly recommended..Bravo More