
Audi Fall River
Fall River, MA
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Really great service Dept.! They took care of my service issue the same day I called. They were professional and before the repair was completed the service manager took the time They took care of my service issue the same day I called. They were professional and before the repair was completed the service manager took the time to review the repair and related cost involved. I will be sure to use them again for my Passat as well as my wife's new Passat. More
good service and nice staff Mattie's staff are very helpful and genuinely care about helping their customers. I am very happy with my VW, and the maintenance and care it's gettin Mattie's staff are very helpful and genuinely care about helping their customers. I am very happy with my VW, and the maintenance and care it's getting from Mattie's. More
10,000 mile service Just went in for my 10,000 mile service on my new Jetta. This dealership has been wonderful. Its my second VW bought there and it has been a great exp Just went in for my 10,000 mile service on my new Jetta. This dealership has been wonderful. Its my second VW bought there and it has been a great experience. More
Professional dealership team This is the sixth vehicle that we have purchased from Mattie Imports and each purchase has been handled in an extremely professional manner. The Gener This is the sixth vehicle that we have purchased from Mattie Imports and each purchase has been handled in an extremely professional manner. The General Manager, Sales staff, Delivery staff and the Service Department are by far the best that I have seen. They as a team make the car buying experience extremely pleasurable and pay attention to all details. More
VW RECALL POOR SERVICE, WAITED FOR OVER FORTY FIVE MINUTES FOR A SHUTTLE BEFORE I CALLED A FRIEND FOR A RIDE. HOUNDED BY SALES PEOPLE TO DO ADDITIONAL WORK AT POOR SERVICE, WAITED FOR OVER FORTY FIVE MINUTES FOR A SHUTTLE BEFORE I CALLED A FRIEND FOR A RIDE. HOUNDED BY SALES PEOPLE TO DO ADDITIONAL WORK AT CRAZY PRICES. THEY HAD TO CALL FOR MY CAR AND WAS TOLD IT WAS READY BUT NO ONE CALLED. GOT THERE AND THE CAR THEY SUPPOSEDLY CLEANED WAS FILTHY. THEY REWASHED IT AND ALTHOUGH NOT MUCH BETTER, I LEFT. THANKFULLY, IT COST ME NOTHING EXCEPT TIME AND AGGRAVATION FOR THIS HORRIBLE EXPERIENCE! More
First Audi ever Thanks to Mattie Audi and all there staff I am a proud owner of my very first Audi. Thanks to Ryan Loura for his exceptional help, and patience this d Thanks to Mattie Audi and all there staff I am a proud owner of my very first Audi. Thanks to Ryan Loura for his exceptional help, and patience this definitely will not be the last Audi purchase. More
great salesman thanks to my salesman, brendyn, my experience was a positive one. although being recently hired, he was knowledgable and never made me feel pressur thanks to my salesman, brendyn, my experience was a positive one. although being recently hired, he was knowledgable and never made me feel pressured to buy. I am recommending him to all my friends who are thinking of buying a car. thank you so much, brendyn. More
Great experience! All the staff were very friendly and attentive to what I was looking for, Ryan was very helpful with meeting my needs in a vehicle as week as financia All the staff were very friendly and attentive to what I was looking for, Ryan was very helpful with meeting my needs in a vehicle as week as financially. I highly recommend this dealership. Overall a great experience with no hassles! More
Perfect Match Ryan Loura of Mattie Imports found the perfect VW Beetle for me. The interior leather and plaid seats are really beautiful! The larger interior is so Ryan Loura of Mattie Imports found the perfect VW Beetle for me. The interior leather and plaid seats are really beautiful! The larger interior is so comfortable! It is the perfect car for me! More
GREAT DEALERSHIP!!! I am delighted with the purchase of my new 2015 Jetta SE. The three gentlemen I dealt with at the dealership, Brian Farrington, Jonathan Tartaglione I am delighted with the purchase of my new 2015 Jetta SE. The three gentlemen I dealt with at the dealership, Brian Farrington, Jonathan Tartaglione and Shawn Haggarty were all extremely courteous and patient with me. (I am a nervous car buyer.) I really appreciate that Brian went out of his way to find the "white" 2015 Jetta SE that I really wanted. Mattie Imports lived up to it's reputation as a first-rate car dealership with my car-buying experience!!! More