Audi Fall River
Fall River, MA
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My experience here was positive. The guys fixed my car, accommodated my schedule, and were pleasant to deal with. They returned my car nice and clean, which was a nice added touch. accommodated my schedule, and were pleasant to deal with. They returned my car nice and clean, which was a nice added touch. More
Joe, in the service department is top notch, very customer service driven. Keeps me a repeat Audi leaser, only wish loaners were available when I need service. customer service driven. Keeps me a repeat Audi leaser, only wish loaners were available when I need service. More
Friendly, knowledgeable and helpful. Ready to get in Friendly, knowledgeable and helpful. Ready to get in touch with, liked being able to call or text. Scheduling on-line was easy. Left the car very c Friendly, knowledgeable and helpful. Ready to get in touch with, liked being able to call or text. Scheduling on-line was easy. Left the car very clean. More
Straight forward, professional and courteous service. They provided a clear explanation of the issue my car was experiencing, and what to expect to have it remedied. A very positive experience. They provided a clear explanation of the issue my car was experiencing, and what to expect to have it remedied. A very positive experience. More
The service was amazing and went far beyond what I had expected, Ray had explained everything that needed to be completed and took the time to go around the vehicle showing me the issues that may need att expected, Ray had explained everything that needed to be completed and took the time to go around the vehicle showing me the issues that may need attention soon More
Service was below what I expected. Service staff were more insistent on running up a long and very costly list of problems and fixes without any other options or alternatives... sort of "take or leave it more insistent on running up a long and very costly list of problems and fixes without any other options or alternatives... sort of "take or leave it" approach. More
Ray was great! Very responsive and clear communicator. Worked with me on my issues and appointment availability to get the service I needed WHEN I NEEDED IT! Will use them again and will stick with Ray Worked with me on my issues and appointment availability to get the service I needed WHEN I NEEDED IT! Will use them again and will stick with Ray since takes real pride in his work and understands how to deliver superior customer care. More
Very professional. Loaner car was greatDid not add on Very professional. Loaner car was great Did not add on unneeded repairs like the other guys. Well done. Will use again for next service. Thanks Very professional. Loaner car was great Did not add on unneeded repairs like the other guys. Well done. Will use again for next service. Thanks More
The Mattie team are always very polite, accommodating and reasonable. I’m always happy to work with them. Wouldn’t trust having my VW serviced anywhere else! reasonable. I’m always happy to work with them. Wouldn’t trust having my VW serviced anywhere else! More
Very impressed with the service staff. Efficient, knowledgeable honest service that is reliable. Easy to schedule service, all questions and concerns addressed. Complete confidence in the maintenance knowledgeable honest service that is reliable. Easy to schedule service, all questions and concerns addressed. Complete confidence in the maintenance provided. Vehicle returned spotless. More




