Audi Fall River

I had an expensive issue that was a VW problem I had dealt with 18 months earlier and they dealt with VW to got it covered. dealt with 18 months earlier and they dealt with VW to got it covered. More

Service department was very helpful with reminders and valet service. Service was timely and efficiently performed. Service manager was excellent and courteous. A pleasant experience. valet service. Service was timely and efficiently performed. Service manager was excellent and courteous. A pleasant experience. More

Thank you. Excellent customer relations. Kept me up to date with the steps needed to repair my vehicle. Only consideration should be the need for a loaner vehicle when a car is tied up for more than a wee date with the steps needed to repair my vehicle. Only consideration should be the need for a loaner vehicle when a car is tied up for more than a week. Especially if it’s due to warranty work. More

They are easy to schedule and keep you up to date on their progress. They remember what they have worked on in the past, and talk over what should be done currently. their progress. They remember what they have worked on in the past, and talk over what should be done currently. More

Came in for a recall and was given an estimated time for updates to be complete. Service was done within that time. Nice people, too! updates to be complete. Service was done within that time. Nice people, too! More

I was pleased with the service of my car along with the customer service from the employees. It did take longer than i expected but they were busy so there’s not much I can do about that. customer service from the employees. It did take longer than i expected but they were busy so there’s not much I can do about that. More

Advisor was super helpful and explained issues and remedy to us. Joe is great and would highly recommend him and Mattie for any service or sales. to us. Joe is great and would highly recommend him and Mattie for any service or sales. More

Glad for this opportunity to share such a positive experience I had with your shuttle driver. I didn’t catch his name but he was very courteous and prompt when he gave me rides to and from Mattie’s. H experience I had with your shuttle driver. I didn’t catch his name but he was very courteous and prompt when he gave me rides to and from Mattie’s. He was also helpful in showing me how to use some of the computer features on my new Atlas which I was having difficulty resetting. I am also happy for the service I received from Ray. My Atlas is one of the vehicles which had a problem with SWYA BAR link and it was replaced with another part. I hope this is the last time there will be a problem with my Atlas specific to the design. Thank you. More

Super friendly service reps. Explained the service performed. Shuttle service appreciated. I would have looked at a 2022 Q5 but no inventory. Maybe next visit. performed. Shuttle service appreciated. I would have looked at a 2022 Q5 but no inventory. Maybe next visit. More