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Audi Fall River

Fall River, MA

4.8
1,735 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,735 reviews

August 02, 2021

car was running. Got call saying car doesn’t run anymore. Was told it was going to cost $10,000 to fix. Need new car More

by JAYTEIXEIRA94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Chaves
Sep 22, 2021 -

Audi Fall River responded

Please feel free to reach out to Ray Massey our Service Manager at (508) 678-5555 with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.

Sep 23, 2021 -

JAYTEIXEIRA94 responded

How can we make it right for $10,000? You guys made a mistake on my car and now IM the one who has to pay for it. I should receive free service. Respond to the attorney general

August 02, 2021

Easy to make the appointment by talking to a real live person! Many text reminders for the appointment. Nice showroom, nice staff, and all wearing masks. The car was ready at the exact time promised. More

by jeffelefante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
July 29, 2021

I do like this dealership for car services, my car is a VW and prefer my car serviced at a Mattie Dealership. I will be going back for other services More

by KBENTO000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
July 29, 2021

The keep you informed on what your car needs and the progress of the service. you’re never surprised. I like the new online service reservation system . More

by TomS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa
July 28, 2021

Great to have a Audi dealership in the city of Fall River. All work was completed in a timely manner and I enjoyed the comfort of a massage chair during my wait time. More

by MADCAS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department , Joe Chaves
July 28, 2021

Outstanding service and were able to get me a test drive and into the car I wanted. They were very accommodating to my requests and able to get me back on the road quickly. thanks! More

by paddyml
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
July 28, 2021

Friendly , Attentative knowledgeable team members took care of my needs met and exceeded my expectations. My first time there and will return for all my car needs More

by Xleo1978x
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey
July 28, 2021

Always quality work. Would only say that in the past my car would be vacuum & rims cleaned after service & this time it was not done. More

by ihebert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Tom Wallentin
July 27, 2021

Best car leasing experience we have ever had! Aiden our sales rep, Jonathan the sales manager, and Rick the general manager made this a seamless transition. The entire experience was friendly, efficient, a More

by VLCOMEAU
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Jonathan Tartaglione, Aiden Rezendes
July 26, 2021

This dealership was great to work with. The employees that I spoke with were very professional and courteous and they did very nice job. I would recommend this dealership to anyone looking to have some w More

by CAROLYNSWEET18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa
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