
Audi Fall River
Fall River, MA
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Wow what a great dealership. It was a long ride for me to go there but they had such a good deal and it was all as advertised. No extra fees and hidden down payment. The vehicle was better than expected an go there but they had such a good deal and it was all as advertised. No extra fees and hidden down payment. The vehicle was better than expected and they really made the transaction go smooth and quick. Shawn was excellent and went over the vehicle fully explaining all details and operation. I will be happy to send everyone I know to them for purchasing a vehicle. and will look to them when I am ready Again as well! More
I brought my son's routan in because there was a leak in one of tires and 2 lights needed to be replaced.They were able to diagnose the tire and replaced the 2 bulbs. one of tires and 2 lights needed to be replaced.They were able to diagnose the tire and replaced the 2 bulbs. More
Wonderful service! Jason was very pleasant and helpful! I will definitely bring my VW back here. I also appreciate my car was clean when I picked it up! Thank you!! will definitely bring my VW back here. I also appreciate my car was clean when I picked it up! Thank you!! More
Thank you for all your help. I had been stressing over this issue for the better part of a week. Due to the severity of this problem with having 2 broken keys you guys were a great help. this issue for the better part of a week. Due to the severity of this problem with having 2 broken keys you guys were a great help. More
Our experience with Mattie Imports was painless. The team made the process enjoyable. No pressure selling. It was a seamless process. Highly recommend this dealership! team made the process enjoyable. No pressure selling. It was a seamless process. Highly recommend this dealership! More
Service was good, everything was timely considering the pandemic. Car looked great, comfortable safe atmosphere. Very interested in some VW bug poster displayed if you decide to remodel/update pandemic. Car looked great, comfortable safe atmosphere. Very interested in some VW bug poster displayed if you decide to remodel/update More
This was a return purchase experience for us. Rick, and Luke were very professional and created a very positive experience regarding the trade in and purchase of our new Tiguan. However Tom in the Finance Luke were very professional and created a very positive experience regarding the trade in and purchase of our new Tiguan. However Tom in the Finance dept. was not up front and honest about adding a $ 2,800.00 dollar service contract to the sales agreement without full disclosure. Not very happy with that fact it change the satisfaction of all the hard work Luke and Rick accomplished. This was very upsetting. After we made an issue of the fact it was corrected to our satisfaction. We questioned ourselves if perhaps we should have dealt with a competitor where we might have been treated with transparency and honesty. Jim & Karen Dugan More
Great service. Jason was very kind and very professional. It was nice to be treated as a valued customer. Bought my car from them too which was also a great experience. professional. It was nice to be treated as a valued customer. Bought my car from them too which was also a great experience. More