Audi Fall River

They took great care of my vehicle. They worked efficiently and my car was finished quickly. Bonus was my car had also been washed. Highly recommended! efficiently and my car was finished quickly. Bonus was my car had also been washed. Highly recommended! More

I had a great experience and will definitely be using them in the future Very helpful and courteous and will recommend them to my friends Trustworthy. them in the future Very helpful and courteous and will recommend them to my friends Trustworthy. More

So good, I drove back from FL to have them service my car. I think they do a great job, and highly recommend them to all. car. I think they do a great job, and highly recommend them to all. More

Everyone here was great! So far my experience with Mattie has been excellent and I would definitely do business with them again in the future has been excellent and I would definitely do business with them again in the future More

Made the entire process of purchasing a used vehicle as easy and efficiently as possible. Staff was extremely professional and answered all questions and concerns in a timely manner. easy and efficiently as possible. Staff was extremely professional and answered all questions and concerns in a timely manner. More

We're on our 2nd lease from Mattie, an Audi and a VW, both currently sitting in the driveway. After getting the VW for my girlfriend I knew I was coming back to Mattie when I needed a new car. All my ne both currently sitting in the driveway. After getting the VW for my girlfriend I knew I was coming back to Mattie when I needed a new car. All my negotiations where done over email, I gave Jon a price I was willing to pay, and he met it. I'm not one to nickel and dime a deal and try to get one over on the dealer, but let me say I couldn't find a single person online who got a better lease for the vehicle I picked up. Extremely easy, all paperwork done over docu-sign. I was at the dealership for all of 30 minutes, and 20 of those were spent going over the vehicle features with Ryan. Best car buying experience I've ever had. Would definitely recommend Mattie! More

Overall the service was great and efficient. However, I take great insult for the “recommendation” that I needed new brake pads and rotors after less than 13k miles and that the service tech heard the grin take great insult for the “recommendation” that I needed new brake pads and rotors after less than 13k miles and that the service tech heard the grinding I mentioned (from rust and ice). I casually mentioned. (It had not been driven at all in two weeks and had sat in rain and snow the whole time. Further, the car had been seen for a tire issue just three weeks prior at a friend’s dealership - the purchase dealership in Cincinnati - and they did not mention any break issues at that time when they gave it a once over before the trip east. I believe your service department was trying to oversell expensive repairs that weren’t needed and I am not happy about it. More

Customer service was fine overall. Friendly enough. I did not appreciate a service trying to be tacked onto my appointment that I had been told last time I was there by the same person that I did not need fo not appreciate a service trying to be tacked onto my appointment that I had been told last time I was there by the same person that I did not need for another 7,000 miles. Perhaps there was some confusion. More

Great experience overall. Everyone was very friendly and helpful. They made my car buying experience seamless. I never felt rushed or pressured into anything, and all of my questions were answered in a clea helpful. They made my car buying experience seamless. I never felt rushed or pressured into anything, and all of my questions were answered in a clear and concise manner. More

Joe was great to work with. Very pleasant person to talk to. He also communicated very well with us. I appreciate what he did for me. to. He also communicated very well with us. I appreciate what he did for me. More