
Audi Fall River
Fall River, MA
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The whole experience was the best we had at any dealership. Ryan was personable and knowledgeable. Everyone we came in contact with was very friendly and helpful. We would recommend this dealership dealership. Ryan was personable and knowledgeable. Everyone we came in contact with was very friendly and helpful. We would recommend this dealership to family and friends. More
A great dealership to deal with..Joe Chavez is very knowledgeable and answered any questions I had..He certainly is an asset to the Mattie Import family knowledgeable and answered any questions I had..He certainly is an asset to the Mattie Import family More
Luke and Jon were very helpful, and welcoming. They treated us like we were members of the family. Matte Imports is a great car dealership. treated us like we were members of the family. Matte Imports is a great car dealership. More
It is very convenient to the Southcoast.I was It is very convenient to the Southcoast. I was disappointed that having bought a Q7 and promised a loaner car when I have the vehicle serviced, none It is very convenient to the Southcoast. I was disappointed that having bought a Q7 and promised a loaner car when I have the vehicle serviced, none were available this time or on my previous visit. More
To say I was dissatisfied is an understatement. I had my vehicle towed there and was quoted a price of $2300 dollars for an instrument cluster with $1650 dollars for the part. Was also told battery was no vehicle towed there and was quoted a price of $2300 dollars for an instrument cluster with $1650 dollars for the part. Was also told battery was no good so they used one they had lying around. When I went to retrieve the vehicle since I chose not to repair at this time I was hit with a fee of $465 for a battery, the diagnosis and another diagnosis charge for the battery that they later claimed was to install the battery at $135. I never authorized the work and would not have if I knew there was $135 charge for install on a 15 minute job. Here is the kicker the part they quoted me on is discontinued and no longer available... More
I had my winter tires and wheels swapped on 12/14. About a 12 hour work day, my tire pressure sensor came on. Now today, after another 12 hour day, I have to put air in my tires. Do you not check the pressu a 12 hour work day, my tire pressure sensor came on. Now today, after another 12 hour day, I have to put air in my tires. Do you not check the pressure before they’re put on? That sat in a cold garage, not in a heated room. So frustrating. More
Service was quick and easy to schedule. The Vehicle repaired in time frame and washed and vacuumed when done.. all updates was done via text. repaired in time frame and washed and vacuumed when done.. all updates was done via text. More
Mattie technicians discovered the cause of an irregular sound coming from the engine compartment. They used the Audi diagnostics, two test drives and observation to determine the cause and repair it. sound coming from the engine compartment. They used the Audi diagnostics, two test drives and observation to determine the cause and repair it. More