Audi Fall River

Very relaxed atmosphere with no pressure on getting you to buy. Entire staff very polite and accommodating . Visited larger Audi dealerships that were arrogant and could care less about us or if we purchas to buy. Entire staff very polite and accommodating . Visited larger Audi dealerships that were arrogant and could care less about us or if we purchased a vehicle More

We were extremely satisfied with our sales Rep Alyssa who was wonderful and extremely likeable. She went above and beyond approach to complete the deal, she is very knowledgeable and professional and I will was wonderful and extremely likeable. She went above and beyond approach to complete the deal, she is very knowledgeable and professional and I will come to her again when it is time to get our next one. Tom the Manager was also wonderful and super friendly to work with, he made things easy and quick and in total we were very satisfied and highly recommend Mattie to anyone. Very well done Mattie. More

dealership is great only delt with service. no complaints. would recommend and have recommended. have only had positive encounters with Mattie service department. Joe Chaves is very professional, complaints. would recommend and have recommended. have only had positive encounters with Mattie service department. Joe Chaves is very professional, helpful and friendly More

Excellent service! Friendly staff, easy! In for a recall, nicely washed car, such a treat! Nobody does this anymore! Thanks again for an easy service! nicely washed car, such a treat! Nobody does this anymore! Thanks again for an easy service! More

Bought a Jeep from them 2 years ago. It is now on its 3rd water pump @90k miles. I realize it's not directly their fault the vehicle has an issue with water pumps. However the cost to repair was excessively water pump @90k miles. I realize it's not directly their fault the vehicle has an issue with water pumps. However the cost to repair was excessively expensive. The water pump goes for around $100 online, they charged me more than double for the part. and labor was also very expensive. Lastly, I had to book 2 weeks out, and it took them 3 days to get the water pump in and changed. All in it cost $770 for a $100 pump to be changed. I would expect this pricing if I hadn't bought the car from them, or if they didn't already change the pump themselves when I bought it as 68k miles. Bottom line, took too long, cost too much, no consideration for a return customer that was in a tough spot on a car bought from them and previously repaired the same problem. More

I was pretty time-restricted with an infant, and Ryan worked quickly to process my paperwork and get me out as quickly as possible. He was very friendly. Unfortunately, there wasn't much room for negotia worked quickly to process my paperwork and get me out as quickly as possible. He was very friendly. Unfortunately, there wasn't much room for negotiating, but I got a fair price on the car. My only complaint is that I would've hoped to leave the lot with a full tank of gas, but it was only filled to halfway. I probably should've said something, but I was already on the road by the time I noticed it. Overall, I was very satisfied with my experience and Ryan was a pleasure to work with. More

I had Luke helping me find my family the perfect mix of affordable and Lux. I had a “perfect world” scenario in my head about the price and style, but Luke got me better! His manager Jonathan made sure the affordable and Lux. I had a “perfect world” scenario in my head about the price and style, but Luke got me better! His manager Jonathan made sure the process was way faster than it could’ve been. I had a blast looking at the options with Luke, taking a test drive, and finding the perfect vehicle for us. Jon and Luke were able to get me out of my previous lease early and into our dream car. It was very obvious that this team wanted me to end the day happy, and they absolutely succeeded. Thank you for all the help and guidance. I am GRATEFUL! More

Ryan and Tom made the buying process so easy. They didn't try to sell us anything we didn't want. most definitely the dream team! thanks guys. try to sell us anything we didn't want. most definitely the dream team! thanks guys. More

It was easy to set up my appointment for service. The service was done within the estimated time, as I was waiting for my vehicle. The vehicle was given a final inspection by the service service was done within the estimated time, as I was waiting for my vehicle. The vehicle was given a final inspection by the service my another member of the service staff before I was given my keys. More