
Audi Fall River
Fall River, MA
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I have not owned my used 2017 Audi A4 very long. I was in need of an oil change and went with your dealership. The experience was great and Joe was awesome. He is definitely a great asset to your dealership. need of an oil change and went with your dealership. The experience was great and Joe was awesome. He is definitely a great asset to your dealership. I will definitely use your service dept. again in the future. Thank you very happy customer More
Excellent service Jason alleviated my anxiety over what may be wrong with my suv corrected it quickly cleaned and treated me like more than a customer. Thank you may be wrong with my suv corrected it quickly cleaned and treated me like more than a customer. Thank you More
Ray and Jason took great care of our 2019 Jetta, Had a great conversation while waiting for service with Ryan Dalomba in sales. Just a good feeling atmosphere. Thanks great conversation while waiting for service with Ryan Dalomba in sales. Just a good feeling atmosphere. Thanks More
All was well done. Fair trade evaluation as well as a discount on the Jetta. Everything went smoothly. I would recommend this dealership to friends. discount on the Jetta. Everything went smoothly. I would recommend this dealership to friends. More
Shopping for a vehicle at Mattie was a great experience. Never thought I'd say that about shopping for a car, but the folks at Mattie, especially Ryan, were wonderful. They were friendly, helpful, honest, Never thought I'd say that about shopping for a car, but the folks at Mattie, especially Ryan, were wonderful. They were friendly, helpful, honest, and genuine...I felt taken care of, from start to finish. I highly recommend Mattie Imports. More
Always courteous, on time, flexible scheduling. We are 20 year customers of Mattie and have always been very impressed with the service department. Jason continues to uphold that tradition. year customers of Mattie and have always been very impressed with the service department. Jason continues to uphold that tradition. More
I couldn't have asked for a better experience purchasing my car. Shawn Haggarty was outstanding throughout the process. I had very little time available to me in my schedule to test drive the car, reach a my car. Shawn Haggarty was outstanding throughout the process. I had very little time available to me in my schedule to test drive the car, reach a deal and complete the required paperwork, and wasn't optimistic that I would be able to buy the car I was interested in. After Dwight arranged to have the car ready for a test drive on short notice on a Thursday morning, Shawn took over. He managed to take care of, initiate action on, or coordinate everything needed to facilitate my purchase, including trade in and financing. Best of all, Shawn accomplished it all within the short time I had available on the morning of my first visit. The next day he followed up with me telephonically to take care of some details. And, on Saturday morning, less than 48 hours after my initial visit, I drove home in my new car, but not before Shawn spent time explaining and making sure I understood how to use the features and controls that were new to me. What an unexpectedly pleasant experience! I couldn't be any happier with how everything played out, and I would recommend Mattie Imports, and especially Shawn, to anyone in the market for a new car. More
Was very impressed with the service rep from scheduling the appointment to getting me in and out in a relatively short period time. It was one of the better experiences I have had with a dealership, the appointment to getting me in and out in a relatively short period time. It was one of the better experiences I have had with a dealership, More
Service took 2.5 times the estimate and was not completed. Personnel provided few and confusing updates while I waited. Customer waiting area poor, coin machine for coffee. completed. Personnel provided few and confusing updates while I waited. Customer waiting area poor, coin machine for coffee. More
Dwayne that answers the phone was so very nice, he was the main reason I walked in the door. Ryan was also very nice threw the process. I cannot remember the man's name that did paperwork he was so very h the main reason I walked in the door. Ryan was also very nice threw the process. I cannot remember the man's name that did paperwork he was so very helpful thru everything. I had a probably with title on my trade-in and he so kindly helped me. Great experience. I did have the weather tech mats disappear that were even in photos when I 1st saw Jeep on line and in person but.. Also I was told by Ryan I would get a full tank of gas when I picked up the Jeep. However on that day I mentioned it and Ryan said oh no " we give a half on used vehicles and a full tank on new vehicles. It's ok I get it. More