
Audi Fall River
Fall River, MA
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Work performed as requested and everyone was friendly. The length of time was more than I expected for an oil/filter change. I chose to walk around outside as the dealership is older and lacking a spaciou The length of time was more than I expected for an oil/filter change. I chose to walk around outside as the dealership is older and lacking a spacious customer waiting area. Thankfully it was nice day or else it would have been more of a challenge to remain socially distant. More
I worked with the Sales Manager Jon on my deal. He was professional, respectful and upfront. I had a very positive experience dealing with him throughout the process. professional, respectful and upfront. I had a very positive experience dealing with him throughout the process. More
Never had an experience purchasing a car likeI did at Mattie . My sales person Shawn Haggerty made the entire experience so easy and pleasant. Professional , personable and highly knowledgeable about the Mattie . My sales person Shawn Haggerty made the entire experience so easy and pleasant. Professional , personable and highly knowledgeable about the vehicle. From beginning to end , a wonderful buying experience.Everyone at the dealership was friendly and laid back. Extremely pleased . THANK YOU More
Joe was extremely nice while checking me in for my service. All went well until I got my car back & there was a huge scratch on my trunk. Absolutely careless whoever they have working in services. service. All went well until I got my car back & there was a huge scratch on my trunk. Absolutely careless whoever they have working in services. More
Dealership did everything they claimed they would. Told me my vehicle would be finished in 1hr 45 minutes and it was, service writer was very helpful. me my vehicle would be finished in 1hr 45 minutes and it was, service writer was very helpful. More
So right from the beginning I knew I was in good hands. Dwight was very helpful and and told me no appointment was necessary and the hours of operation. I planned on going there with my daughter and test d Dwight was very helpful and and told me no appointment was necessary and the hours of operation. I planned on going there with my daughter and test drive a Tiguan Sel. We arrived at 4 and Dwight directed us to Shawn who right away made us feel comfortable and he was very accommodating. We decided on what we wanted and he completed the paperwork quickly. We were hungry. Most impressing was the delivery of the car. Shawns attention to detail and knowledge of the vehicle was very impressive. I would most certainly recommend him to future customers. He’s pleasant and courteous. My daughter was impressed. Let me tell you that’s a challenge and he actually made her feel comfortable. This is her first car and he went through it in detail. I’m very impressed with Maddie as a dealership. More
My experience was very positive. I did not feel pressured. Chris Clark and Jonathan went above and beyond.So far I love my car ! And I would recommend it to friends and family. pressured. Chris Clark and Jonathan went above and beyond.So far I love my car ! And I would recommend it to friends and family. More
Ryan was great to work with. Very transparent and friendly. We enjoyed our experience leasing from him and the team. Highly recommend Ryan to anyone looking to lease or buy. friendly. We enjoyed our experience leasing from him and the team. Highly recommend Ryan to anyone looking to lease or buy. More
Mattie made my car shopping experience nothing short of amazing! Ryan, Jonathan and team helped me get the exact vehicle I wanted with the best deal I could have asked for. I recommend this dealership to a amazing! Ryan, Jonathan and team helped me get the exact vehicle I wanted with the best deal I could have asked for. I recommend this dealership to anyone who really does not like the idea of car shopping. They definitely care about every person that walks through their doors and I felt part of the Mattie family right when I first walked in. Ryan will really work with you to get the car you want until you are satisfied with your deal. Happy to be a part of the Mattie family and thank you again to everyone that helped me get my 2020 Volkswagen Tiguan SE. It fits to all of my needs and desires that I asked for in a car! More
We were a little hesitant about purchasing a second vehicle, but once we sat down to talk with Ryan, we were put at ease. He puts his heart into explaining every detail. We knew we were in good hands. vehicle, but once we sat down to talk with Ryan, we were put at ease. He puts his heart into explaining every detail. We knew we were in good hands. The whole staff was welcoming, not over pushy, and very friendly. Thank you Ryan D. Your service was amazing!!!!! More