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Audi Fall River

Fall River, MA

4.8
1,735 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,735 reviews

September 15, 2020

Very good prompt service as always Work was done just as Very good prompt service as always Work was done just as requested Service department took the time and effort to explain everything in detail as a More

by Roybento11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
September 15, 2020

Great sales man, great cars. Very friendly and didn’t make my experience feel rushed at all. Felt very comfortable making my choice of a car and i wouldn’t regret it. More

by kraposo35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Ryan Dalomba
September 11, 2020

This is my 4th VW with Mattie. Ryan made it so easy, never pushy, excellent understanding of the vehicles he sells. Able to answer any/all questions. Even after I drove off the lot he maintained excelle More

by Cventurini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Tom Wallentin, Jonathan Tartaglione, Dwight Coblazo, Ryan Dalomba
September 10, 2020

Excellent team of Audi Specialists. Very knowledgeable & very patient. They all went above and beyond to make sure I had the exact car I wanted. Shawn made sure I was an Audi expert by the time I drove m More

by robins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwight, Tom Wallentin, Lori Bertoldo, Shawn Haggarty, Dwight Coblazo
September 10, 2020

Visit took an hour longer than promised.Also, setting up Visit took an hour longer than promised. Also, setting up tables and umbrellas outside to wait in would be helpful. The indoor waiting area was packe More

by JKREMINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
No idea who I worked with
Oct 06, 2020 -

Audi Fall River responded

Your input is very important to us so we can continue to improve the quality of our service everyday. We do try our best to take into account and set proper expectations as far as time requirements for each service so if that extra hour was needed I am sure it was to ensure your car was properly serviced, maintained, working properly, inspected and properly cleaned for you to receive. I am sure you noticed that when we handed you back the keys. On your input for tables and umbrellas we try our best to accommodate everyone’s stay at Mattie Imports with a very nice waiting room with Entertainment, snacks and beverages including massage chairs. We did put out a nice bench so many can enjoy on beautiful days but we do not have the capacity nor the safe requirements to accommodate tables and umbrellas unfortunately. Yes your input is important and we do appreciate your feedback and patronage.

September 09, 2020

Joe was above and beyond will definitely recommend Joe to all my friends he understood all of my concerns and made sure I was happy with the results he definitely knows his business More

by FCPORTO78
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
September 09, 2020

Chris was very helpful with the purchase of our 2021 atlas. We had trouble with a couple of other vw dealers but Chris and his team went above and beyond to make us happy with the sale. Matties is a gre More

by lingbobow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Chris Clark, Dwight Coblazo
September 06, 2020

Ray and his team are great to work with and know the product. A pleasure to work with. Also met and talked to Johnny O whom i worked with at Mattie's 15 years ago. More

by SILVERFOX810
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John o Arron F. Renaldo, Joe Chaves, Bob Moniz, Chris Reis, Jonathan Tartaglione
September 05, 2020

Amazing!!!! Best experience I have ever had. They give you confidence to take the leap into your dream vehicle. Ryan truly made every anxiety of buying a vehicle go away. Forever grateful. More

by KAREN.PARKER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Victor!, Joe Chaves, Tom Wallentin, Jonathan Tartaglione, Ryan Dalomba
September 02, 2020

I have always driven a Volkswagen, but this was my first visit to Mattie Imports, Inc. My husband started our car buying journey by speaking to a wonderful internet salesman Dwight Coblazo who was very kn More

by maureentoth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Tartaglione, Shawn Haggarty, Dwight Coblazo
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