
Audi Fall River
Fall River, MA
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Accommodating crew, but on this occasion appeared to be understaffed. I have to assume it’s a temporary and Covid related situation. I have been a frequent visitor to Mattie and will continue as a loyal c understaffed. I have to assume it’s a temporary and Covid related situation. I have been a frequent visitor to Mattie and will continue as a loyal customer More
Very good prompt service as always Work was done just as Very good prompt service as always Work was done just as requested Service department took the time and effort to explain everything in detail as a Very good prompt service as always Work was done just as requested Service department took the time and effort to explain everything in detail as always. More
Great sales man, great cars. Very friendly and didn’t make my experience feel rushed at all. Felt very comfortable making my choice of a car and i wouldn’t regret it. make my experience feel rushed at all. Felt very comfortable making my choice of a car and i wouldn’t regret it. More

This is my 4th VW with Mattie. Ryan made it so easy, never pushy, excellent understanding of the vehicles he sells. Able to answer any/all questions. Even after I drove off the lot he maintained excelle never pushy, excellent understanding of the vehicles he sells. Able to answer any/all questions. Even after I drove off the lot he maintained excellent service with follow up calls and explanations as needed. True customer service. The entire team at Mattie has a positive attitude and great energy from management to Toms jokes in finance. You won’t be disappointed if your looking to get into a new VW! More
Excellent team of Audi Specialists. Very knowledgeable & very patient. They all went above and beyond to make sure I had the exact car I wanted. Shawn made sure I was an Audi expert by the time I drove m very patient. They all went above and beyond to make sure I had the exact car I wanted. Shawn made sure I was an Audi expert by the time I drove my car off the lot. Tom in finance made the paperwork and finance part of the transaction seem like a breeze. There is definitely something to be said for buying or leasing from a small dealership that makes you feel welcome and comfortable. I would absolutely recommend this dealership 100%. More
Visit took an hour longer than promised.Also, setting up Visit took an hour longer than promised. Also, setting up tables and umbrellas outside to wait in would be helpful. The indoor waiting area was packe Visit took an hour longer than promised. Also, setting up tables and umbrellas outside to wait in would be helpful. The indoor waiting area was packed and I sat on an unshaded bench for 3 hours on a very hot day. More
Joe was above and beyond will definitely recommend Joe to all my friends he understood all of my concerns and made sure I was happy with the results he definitely knows his business to all my friends he understood all of my concerns and made sure I was happy with the results he definitely knows his business More
Chris was very helpful with the purchase of our 2021 atlas. We had trouble with a couple of other vw dealers but Chris and his team went above and beyond to make us happy with the sale. Matties is a gre atlas. We had trouble with a couple of other vw dealers but Chris and his team went above and beyond to make us happy with the sale. Matties is a great dealership and it’s because of their employees. Thanks again and looking forward to our next purchase! More
Ray and his team are great to work with and know the product. A pleasure to work with. Also met and talked to Johnny O whom i worked with at Mattie's 15 years ago. product. A pleasure to work with. Also met and talked to Johnny O whom i worked with at Mattie's 15 years ago. More
Amazing!!!! Best experience I have ever had. They give you confidence to take the leap into your dream vehicle. Ryan truly made every anxiety of buying a vehicle go away. Forever grateful. you confidence to take the leap into your dream vehicle. Ryan truly made every anxiety of buying a vehicle go away. Forever grateful. More