Back

Audi Fall River

Fall River, MA

4.8
1,735 Reviews

80 William S Canning Blvd

Fall River, MA

02721

Directions

By Type

Showing 1,735 reviews

September 02, 2020

My 1st new car purchase and they guys there made me feel at home soon as I walked in the door! Ryan Dalomba went above & beyond my expectations! From explaining the features down to showing how all the func More

by Hhsantana9276
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Chris Clark, Shawn Haggarty, Ryan Dalomba
September 01, 2020

Ray was on top of the service from start to finish. I was waited on then in the shuttle van within 10 mins. Service finished at 2p which was great. Great job!! More

by BA9471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shuttle Driver, Ray Massey, Lori Bertoldo
August 29, 2020

First time dealing with them I pray they continue to stay as true to their customers as they where with me.THE staff knowledgeable very efficient I've deal with with Accura,Audi in Norwell and still dealing More

by Cvcarla47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Joe Chaves
August 28, 2020

Jason and the team were quick, communicative, COVID-safe, told me exactly what they were doing and then did exactly that, then threw in a nice car wash and vacuum at no charge. I was in and out in no time. More

by Lionel J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Costa
August 28, 2020

This dealership treats me very well. Wouldn't buy a car anywhere else! Kudos to both Service and Sales! Always friendly and happy to help👍 More

by LHOFMEISTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Sullivan, Jason Costa, Tom Wallentin, Lori Bertoldo, Shawn Haggarty
August 26, 2020

Shawn in the Sales department was very helpful and great to deal with for my purchase. I would definitely purchase from him and Mattie Imports again. More

by nolcar29
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
August 25, 2020

experience here was terrible.After my appointment they kept my car for over a month! With no communication. No Loaner. Car still not fixed properly More

by Melissa.youthbuildnb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All of them!!!
Aug 25, 2020 -

Audi Fall River responded

Hey Melissa, My name is Jonathan Tartaglione, Sales Manager here at Mattie Imports. I appreciate all feedback, both bad and good, as it gives us an opportunity to try and better ourselves as a business. I spoke with our service manager briefly when seeing your review and he couldn't piece things together to inform me of the situation properly. Could you please reach out to me at your earliest convenience so we can try and rectify things to your satisfaction - if there is still an issue with your vehicle, I want to get it taken care of. Talk soon, Jonathan Tartaglione Sales Manager, Mattie Imports 508.678.5555

August 25, 2020

From my first text scheduling my test drive on the Audi Q5 my experience was nothing but exceptional. I am now the owner of one along with my daughter also buying one the same day. Our salesman was Ryan . More

by grpmach
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Dwight Coblazo, Ryan Dalomba
August 21, 2020

My husband and I just purchase our Audi A5 sportback and could not be happier with the car and more importantly the level of service we recieved at Mattie Imports. We worked directly with Chris and John and More

by amybethpeters5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Chris Clark
August 21, 2020

Going here was the best thing I did. They have a great service team. I will keep going to this location. They are also very informative. More

by mysoccerfamily3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Massey, Jason Costa
...
84
...