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Audi Fall River

Fall River, MA

4.6
1,736 Reviews

80 William S Canning Blvd

Fall River, MA

02721

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Showing 1,736 reviews

February 28, 2020

Thank you so much for my purchase on my beautiful new Jetta! I’m always comfortable with the team that works there.... this wonderful team makes me feel welcome! Thanks again... special thanks Ryan Dal More

by Ana Perry
Recommend Dealer
Yes
Employees Worked With
Ryan Dalomba, Tom Wallentin, Jonathan Tartaglione
February 28, 2020

Excellent service. Second time I used the dealership. Jason is great , very helpful. My recall was done in an hour and my car was washed. Ty More

by ELAINEKUC
Recommend Dealer
Yes
Employees Worked With
Jason Costa
February 27, 2020

I had an excellent experience at Mattie! Jon, Ryan and Tom made the process comfortable and were easy to talk to with any questions/concerns I had. I would highly recommend them!! More

by Brittney Carvalho
Recommend Dealer
Yes
Employees Worked With
Ryan Dalomba, Tom Wallentin, Jonathan Tartaglione
February 27, 2020

Shawn was great! Attentive and helpful! He took the time to ensure I was aware of all of the technology features and how to use them. Shawn also reached out multiple times to be sure I was satisfied with my More

by Fc14705
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
February 26, 2020

Helpful. Accurate wait times.Clean. Waiting room clean Helpful. Accurate wait times. Clean. Waiting room clean and well stocked. TV remote available. What else can I say except this is not a dating app. More

by GILLIAN13RI
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
February 25, 2020

Going to Mattie Imports was the best decision I could have made to buy my new car Shawn was a great salesperson Very low key not pushy , extremely knowledgeable about the car Best buying experience More

by gearn614
Recommend Dealer
Yes
Employees Worked With
Shawn Haggarty
February 25, 2020

Friendly, and appreciative of the business both service and sales. Knowledgeable, and able to schedule online service. Clean environment and the showroom is always in very good condition. More

by MATTIO
Recommend Dealer
Yes
Employees Worked With
Jason Costa, Chris Clark
February 21, 2020

Our family has been using Mattie for 20 years. We’ve purchased new and CPO, and also leased numerous cars. The sales team is always courteous and professional. The sales manager is willing to go the ext More

by TIMOC508
Recommend Dealer
Yes
Employees Worked With
Tom Wallentin, Jonathan Tartaglione, Chris Clark
February 20, 2020

Good service and the staff were very nice. I took my car in for an oil change and it took 2.5 hours to service. Too long for an oil change. More

by Rebel
Recommend Dealer
Yes
Employees Worked With
Joe Chaves
February 20, 2020

Service department and parts do not communicate with each other and service doesn’t inform you of extra cost services until they have already been completed. Will not be returning More

by mathieu4platt
Recommend Dealer
No
Employees Worked With
Jason Costa
Apr 06, 2020 -

Audi Fall River responded

Customer came in for a oil change and while doing so the vehicle is a TDI so we also checked the Adblu level which you should top off every time you do a oil change.If you do not do this the vehicle will stop running when the fluid level is to low. We did top it off and customer felt they should not pay for it even though they were informed there would be an additional cost depending on how much fluid the vehicle would need. There was no labor charged just the cost of the 2 gallons of Adblu.

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