Audi Fletcher Jones - Service Center

Easy in and out Henry helped me and made the service process simple. He communicated along the way and there were no surprises. My car was ready when promised. Henry helped me and made the service process simple. He communicated along the way and there were no surprises. My car was ready when promised. More

Fast and efficient! Although I was bummed that a known TSB issue on the fuel door not unlocking had to be handled out of pocket cause my warranty ended last March, Audi F Although I was bummed that a known TSB issue on the fuel door not unlocking had to be handled out of pocket cause my warranty ended last March, Audi FJ Costa Mesa took care of the repair quickly. Henry is always great to work with! 👍 More

Quick and efficient Came in for a recall notice and was handled very quick and with friendly service. Appointment set, reminders and update when done were all nice touche Came in for a recall notice and was handled very quick and with friendly service. Appointment set, reminders and update when done were all nice touches and made it easy. Thanks. More

Easy, fast, efficient As always, fast, pleasant, and always strong on communication. I was alerted of the findings and updated along the way. It was easy to do business w As always, fast, pleasant, and always strong on communication. I was alerted of the findings and updated along the way. It was easy to do business with them. This was a routine maintenance situation that was handled the way I had hoped and expected. More

Great service! The service was great and summed up as quick, easy, and painless. I would highly recommend the service center and appreciated the time spent with me. The service was great and summed up as quick, easy, and painless. I would highly recommend the service center and appreciated the time spent with me. The lounge was a nice plus. More

Great experience! Jose was very detailed in explaining service to be performed. Jose Magana was also very courteous and professional as usual. Location was very clean and up kept. Service on my vehicle wa service to be performed. Jose Magana was also very courteous and professional as usual. Location was very clean and up kept. Service on my vehicle was performed and completed in a very timely manner. More

The best service.They are experienced and quick in their The best service. They are experienced and quick in their services and Jose is a very kind and respectful person. Overall I always leave their offi The best service. They are experienced and quick in their services and Jose is a very kind and respectful person. Overall I always leave their office happily. More

Annual Service Visit Second annual visit for routine maintenance for our 2018 Audi A4 Allroad at Fletcher Jones. All of the staff we have encountered are professional and Second annual visit for routine maintenance for our 2018 Audi A4 Allroad at Fletcher Jones. All of the staff we have encountered are professional and friendly. Ryan kept me informed about the service visit seamlessly using texts and online tools. Two small issues were found in multi-point inspection and quickly addressed. All good! Amazed that service process is so efficient in such a small temporary location. The new location should only enhance the experience! More

Quickly got me in and gave me a loaner in the mean time. They were very professional. Documented the complaint and repaired it quickly. Thank you They were very professional. Documented the complaint and repaired it quickly. Thank you More

Ryan is no nonsense, very efficient get the job done! Consistently keeps you updated until the job is completed. Did a great job caring for my 2017 Audi R8 Plus! Thanks Ryan! Consistently keeps you updated until the job is completed. Did a great job caring for my 2017 Audi R8 Plus! Thanks Ryan! More