Audi Fort Lauderdale - Service Center

Very good customer service. In and out with no issues. Totally satisfied. Service department did a great job. Totally satisfied. Service department did a great job. More

Very pleased with service & personnel for last 5 years -until last visit. Service rep was scattered when I showed up for my scheduled appointment, flustered & unprepared; another rep stepped in to take ca -until last visit. Service rep was scattered when I showed up for my scheduled appointment, flustered & unprepared; another rep stepped in to take care of me. Unprofessional experience, making me uncomfortable. Noticed big turnover in staff recently. Also, expected by vehicle to be washed after servicing, but bluntly told the machine was down; the right thing to do was to offer a rain check on a wash, but none was offered. In the future when shopping for a car, will be open to looking at other dealerships. More

Fast and friendly service! Also very honest! I highly recommend this Audi service center! They will not let you forget your appointment! recommend this Audi service center! They will not let you forget your appointment! More

I have had several interactions with Audi Fort Lauderdale’s Service department. The last two have been negative, and I will not go there again—or purchase a car from them. After my most recent Lauderdale’s Service department. The last two have been negative, and I will not go there again—or purchase a car from them. After my most recent visit, I noticed paint chips on the hood of my car — including scrapes down to the bare metal the size of a quarter. I immediately returned to show them the paint, and the response of the Service Department staff was, “what do you want me to do about it?” I told them there were no paint chips when I dropped off the car. “It looks like it’s flaking off.” I replied again that there were no paint chips. “I’m not repainting the hood of your car.” And they basically told me to leave. Truly abysmal response. No more for me. More

I've had my Audi for over 3 years now. It's been a great experience at this dealership, from when I first got my car here, through the years of service. Have to mention Michele and Demko Parking Carwash and experience at this dealership, from when I first got my car here, through the years of service. Have to mention Michele and Demko Parking Carwash and Detail here; hands down THE GREATEST perk of having my Audi and this dealership! There's no one else I would trust with my car; he and his team always do a phenomenal job. Michele has gone out of his way many times to fit me in when I am running late, always works with super attention to detail, helps me with any questions I have about my car. Audi experience would not be the same without him and his team; can't say enough! More

Amazing services and the Carwash team do an amazing job. I can trust my vehicle always to them without any problem!. Keep the good work I can trust my vehicle always to them without any problem!. Keep the good work More

Stan and the whole team was EXCELLENT. The whole experience from start to finish was seamless. Thank you to the GM and finance department as well. experience from start to finish was seamless. Thank you to the GM and finance department as well. More

Harold in the service department is the most clueless person I’ve ever met. I wasted a half hour waiting for my vehicle to be checked after he said the mechanics were taking a look at it. When I asked hi person I’ve ever met. I wasted a half hour waiting for my vehicle to be checked after he said the mechanics were taking a look at it. When I asked him what the status was he said he didn’t know who I was working with. I More

Stan was professional, knowledgeable and personable. I came in for an oil change and left with a beautiful new A4! Audi Ft Lauderdale met all my expectations came in for an oil change and left with a beautiful new A4! Audi Ft Lauderdale met all my expectations More

Stan has been outstanding throughout the whole process. Professional and courteous he has taken the time to explain all the advantages of the deal, shown the new car features and helping with all set-ups. Professional and courteous he has taken the time to explain all the advantages of the deal, shown the new car features and helping with all set-ups. More