Back

Audi Fort Worth

Benbrook, TX

4.8
614 Reviews

7330 Hawkins Center

Benbrook, TX

76126

Directions

By Type

Showing 614 reviews

June 02, 2026

I had an appointment at 10:30 and my car was not taken back until after 12 and that was after I asked them how much longer for my car. I’m not very happy with how long it took! More

by Christinapickens34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
group1auto group1auto
Jun 05, 2026 -

Audi Fort Worth responded

Thank you for bringing this to our attention. We sincerely apologize for the delay you experienced during your visit. We understand your appointment was scheduled for 10:30am , and it is understandable to be frustrated when your vehicle was not brought into the shop until after 12:00pm, especially after having to inquire about its status. While appointments help us manage our workflow, there are occasions when unforeseen circumstances can impact our schedule. That said, we recognize that we should have communicated the delay more effectively and kept you informed throughout the visit. We appreciate your feedback, as it helps us identify areas where we can improve our process and communication. Thank you for giving us the opportunity to address your concerns, and we hope to have a chance to provide you with a better experience in the future. Sincerely, Veronica Zamora Service Manager Audi Fort Worth 817-632-6739 veronicazamora@group1auto.com

June 02, 2026

This is our 3rd new car purchase from Audi Fort Worth. Yes, they are convenient to where I live, yes the dealership is always in pristine condition, and yes their service after the sale is excellent! But More

by Les H.
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony Malkou
Jun 03, 2026 -

Audi Fort Worth responded

Hello, we're happy you found Tony to be so supportive during your experience here at Audi Fort Worth. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 28, 2026

Love-hate relationship. Bought a used car with under 30,000 miles. I drove it for 500 miles and had a $5100 bill to repair engine. More

by Fran tone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
May 30, 2026 -

Audi Fort Worth responded

Hello Fran, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2026

Tony in Sales, Mark in Finance, and Ethan in Service are all awesome to deal with. They made the switch from my 2022 Audi to my new 2026 Audi smooth and easy. Audi Fort Worth is a great dealership! More

by angie.eddins
Recommend Dealer
Yes
Employees Worked With
Tony Maliki
May 27, 2026 -

Audi Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 25, 2026

Hard to turn down deals. The managers and sales team were outstanding. Best experience buying a car ever. More

by BamaRaised23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol Hernandez is the best. , group1auto group1auto, Raphael Gutierrez
May 27, 2026 -

Audi Fort Worth responded

Hi, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 21, 2026

Very good service. Everyone was nice and professional. Would highly recommend to any of our friends and family More

by Skidmore.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marisol, group1auto group1auto, Raphael Gutierrez
May 23, 2026 -

Audi Fort Worth responded

Hi, we're glad you had such a wonderful experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

May 17, 2026

Always greeted with friendly and helpful service staff. Dealership is always clean and a nice environment. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan, Raphael Gutierrez
May 22, 2026 -

Audi Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2026

The waiting room was clean and well stocked, staff was very professional and efficient getting my car in and out as soon as possible More

by mcaseyrichey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Hernandez
May 14, 2026 -

Audi Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 11, 2026

We had a really good experience with Jace our salesman. No pressure and worked with us to get the right deal. Financing was great and it was a good overall experience. More

by Danny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jace Ocampo, group1auto group1auto
May 14, 2026 -

Audi Fort Worth responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 04, 2026

Ethan was very informative, helpful and expedient. Service sent a detailed video explaining all work. More

by Jamesbritton59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan was awesome
May 14, 2026 -

Audi Fort Worth responded

Hello, we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

2
...