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Audi Fort Worth

Benbrook, TX

Overview
Reviews
Vehicles
4.7
248 Reviews
Call Dealership (817) 632-6700

7330 Hawkins Center

Benbrook, TX

76126

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Showing 248 reviews

April 04, 2024

I've been taking my Audi to the Fort Worth Audi Service Department for years and it has always been a great experience! Mark is the advisor that always helps me and he is always on top of it and sees to e More

by gulf.dodges-0d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Moja
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Apr 09, 2024 -

Audi Fort Worth responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 30, 2024

Everyone was very helpful and polite. And the service was very good. And I will definitely take My Audi back to this leadership. More

by raylordofdragon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
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Apr 04, 2024 -

Audi Fort Worth responded

Thank you for your feedback! We're delighted to hear that everyone at our dealership was helpful and polite, and that you were pleased with the service. We strive to provide excellent customer service and a positive experience for all our customers. We look forward to welcoming you back with your Audi in the future.

Helpful
March 27, 2024

The sales and service personnel are both knowledgeable and helpful. Fabulous new facility with great inventory selection. Good location too. More

by gkidwell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Antonio Top, group1auto group1auto, Raphael Gutierrez
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Apr 03, 2024 -

Audi Fort Worth responded

Thank you for your positive feedback! We're glad to hear that both our sales and service personnel were knowledgeable and helpful during your visit. Our team works hard to ensure that our customers have a great experience, and we're thrilled that you also enjoyed our new facility, inventory selection, and convenient location. We look forward to serving you again in the future!

Helpful
March 26, 2024

Great people, Jonathan and Antoin were excellent in sales, finance group were great and quality car at competitive price. More

by Phillip1216
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Report | Print
Mar 27, 2024 -

Audi Fort Worth responded

We're delighted to hear that Jonathan, Antoin, and our finance group provided you with an excellent experience. Thank you for choosing us and for your kind words about our team and the quality of our cars!

Helpful
March 25, 2024

Best car dealership I've been too, from sales to service. Tony from sales and Ethan from service making this an A+ dealership. More

by Wolfgang
Recommend Dealer
Yes
Employees Worked With
Tony from sales - 5 stars
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Mar 30, 2024 -

Audi Fort Worth responded

It's great to hear that you had such a positive experience at our dealership! We're proud to have Tony from sales and Ethan from service on our team, and we're glad they contributed to making your experience excellent. Thank you for the A+ rating, and if you ever need anything else, please let us know. We appreciate your feedback!

Helpful
March 21, 2024

Fast and Friendly and Professional Service! I did not have an appointment but they treated me as if I did! Their use of technology from text messaging to video messaging of services being Prefo More

by Pastorhogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
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Mar 22, 2024 -

Audi Fort Worth responded

That's fantastic to hear! We're glad that you had a great experience with our fast, friendly, and professional service, even without an appointment. Utilizing technology like text messaging and video messaging for service updates is important to us, and we're happy that it added value to your experience. We appreciate your feedback and look forward to serving you again!

Helpful
March 20, 2024

Great customer service and wonderful overall atmosphere. Would highly recommend any and everyone. Thank you More

by Chris J
Recommend Dealer
Yes
Employees Worked With
Kirks McCoy, group1auto group1auto, Raphael Gutierrez
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Mar 22, 2024 -

Audi Fort Worth responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
March 18, 2024

2nd lease from this location. Everything went efficiently and smoothly from negotiation to the delivery process. Wound definitely buy from again. More

by CraigH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Garcia
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Mar 20, 2024 -

Audi Fort Worth responded

We're thrilled to hear that your second lease experience at our dealership's location was efficient and smooth, from negotiation to delivery. Thank you for choosing us again, and we look forward to assisting you with any future vehicle needs. We're here to help and ensure your continued satisfaction with our dealership!

Helpful
March 17, 2024

Very friendly employees. Excellent services. convenient location. I had an oil changed. I was met with custom courtesies and it only took a hour for the oil change entire rot More

by lenajean46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Report | Print
Mar 20, 2024 -

Audi Fort Worth responded

Thank you Lena for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

Helpful
March 15, 2024

Awesome awesome awesome awesome awesome awesome amazing awesome amazing awesome amazing awesome great awesome amazing great awesome amazing wonderful amazing great wonderful awesome More

by curtis.lanting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Mar 19, 2024 -

Audi Fort Worth responded

We are thrilled to hear that you had an awesome experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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