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Audi Fort Worth
Benbrook, TX
439 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 439 reviews
August 30, 2023
Michael Moja in the service department is AWESOME. He always takes care of me and is intentional on what HAS to be done and tells me what additional services should be considered. Always a great exper He always takes care of me and is intentional on what HAS to be done and tells me what additional services should be considered. Always a great experience. More
by Dea Edney
Employees Worked With
Michael Moja
August 25, 2023
Great service department. The manager of the service dept is very good. Veronica and I’m sorry I don’t remember her last name The manager of the service dept is very good. Veronica and I’m sorry I don’t remember her last name More
by jjoe8066
Employees Worked With
Ethan, group1auto group1auto
August 25, 2023
This dealer has at least one of the most unethical sales managers I have ever meet. They make you sign an agreement that you will purchase the car if they can get you the price for your trade in you want. T managers I have ever meet. They make you sign an agreement that you will purchase the car if they can get you the price for your trade in you want. Then, at closing, manipulate the figures so you do not get what you promised for your vehicle. I am 85 years old and after a few hours of viewing vehicles, and then negotiating, I was tired and did not catch the sales manager's slick move. STAY AWAY FROM THIS DEALERSHIP, especially if you are elderly. They will take advantage of you!! More
by hankdriver
Employees Worked With
Bill Whitlock
August 18, 2023
Their service is outstanding. Michael, my service advisor did a fantastic job of keeping me up to date and providing an accurate estimate of repair cost. Michael, my service advisor did a fantastic job of keeping me up to date and providing an accurate estimate of repair cost. More
by BMW740isport
Employees Worked With
Michael in Service
August 07, 2023
Ben Garcia explained about each feature of the car in detail and helped us in the entire process to make our purchase smoother. Antonio Top co-ordinated with us right from the scheduling the test drive detail and helped us in the entire process to make our purchase smoother. Antonio Top co-ordinated with us right from the scheduling the test drive till the purchase step in a timely manner. More
by rk_audi
Employees Worked With
Ben Garcia, Antonio Top., group1auto group1auto, Raphael Gutierrez
August 03, 2023
It's a pretty busy dealership, so follow up can sometimes be hard. Usually about 2-3 days for parts, but other than that... it was a really good experience. Will definitely use again be hard. Usually about 2-3 days for parts, but other than that... it was a really good experience. Will definitely use again More
by ryanderson26
Employees Worked With
Mike Service dept
August 01, 2023
Ben Garcia was professional, courteous, extremely knowledgeable about the Q5 we were purchasing, and took his time to make us feel welcome, with a an easy close on the sell. We reached out to Ben and knowledgeable about the Q5 we were purchasing, and took his time to make us feel welcome, with a an easy close on the sell. We reached out to Ben and he immediately contacted us with cars that matched our requirements list. This could not have been an easier time. Greatly appreciate Ben and his willingness to help us since another Audi dealership did not have the car in in entire for us. Several days went past and that dealership sales person only reached out 4 days later while we were signing papers with Ben. Thanks Ben for excellent customer service! More
by heatherlnichols
Employees Worked With
Ben Garcia
August 01, 2023
Jace Ocampo was my salesman and he was wonderful. He really worked with us to get the best options for us and for the dealership. We got a great deal and the feeling that he cared for us. He helped u He really worked with us to get the best options for us and for the dealership. We got a great deal and the feeling that he cared for us. He helped us in everything m, and always smiling and a wonderful disposition. Thanks to him, we’ll always buy Audi. I was a Mercedes Benz girl for many years, but Jace convinced me Audi is great for me. Also, Marc, the Finance Manager was wonderful explaining about all our options and what we were signing. Great team! Last, but not least, the dealership is very inviting with its modern building and awesome coffee and treats. Thank you! More
by Virginia A Dias
Employees Worked With
Jace Ocampo
