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Audi Fort Worth

Benbrook, TX

Overview
Reviews
Vehicles
4.8
447 Reviews
Call Dealership (817) 632-6700
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7330 Hawkins Center

Benbrook, TX

76126

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Showing 447 reviews

April 01, 2025

Booked a service appointment online and the dealer failed to honor the listed price. I filed a complaint with Audi USA and as the dealer hasn't responded I will go ahead and post the experience. More

by ReviewSpeaksForItself
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Service Department
Report | Print
Apr 05, 2025 -

Audi Fort Worth responded

We appreciate your review and apologize for the delayed response. I’m sorry to hear about the issue you encountered and want to assure you that we take this feedback seriously. Every experience is an opportunity for us to improve, and we are committed to addressing concerns to enhance our services. Your input is valuable, and we are grateful for the chance to learn and grow. Thank you for bringing this to our attention. Christopher Chiv General Manager cchiv@Audifortworth.com

March 31, 2025

I was very pleased with my service representative. He was very helpful and very knowledgeable about my problem. More

by Knbgill.bg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto
Report | Print
Apr 01, 2025 -

Audi Fort Worth responded

Hello, we're happy you found our staff to be so helpful during your experience here at Audi Fort Worth. Feel free to reach out to us if you need anything. Have a wonderful day.

March 30, 2025

Great customer service, clean and large area for customers that include snacks, water and coffee. More

by Annarobert7976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Report | Print
Mar 30, 2025 -

Audi Fort Worth responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

March 28, 2025

I’m not much with words, but I will say I’ve never been disappointed with the service I received when I bring my vehicle in for maintenance or repair. Marc Mojo , my Service Advisor is very professional an More

by claudiaguidry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Mar 29, 2025 -

Audi Fort Worth responded

Hi, thank you so much for your positive comments about Audi Fort Worth! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2025

I stopped by Audi to see if they could slide me in for an oil change. Not only did they do a great job, but Michael, my Service rep even offered to wash my car without me asking. Thank you, Michael for your More

by prophetesshayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in the Service Dept
Report | Print
Mar 29, 2025 -

Audi Fort Worth responded

Hi, we're happy you found our staff to be so supportive during your experience here at Audi Fort Worth. We hope you have a great day!

March 25, 2025

The entire experience is great starting with scheduling the service appointment, being greeted at the door and being kept informed about the progress. More

by Esquire93law
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in Service
Report | Print
Mar 26, 2025 -

Audi Fort Worth responded

Hi, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 21, 2025

Fantastic customer service clean facilities great work done on the car fast turnaround kind people good amenities More

by isaclory63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker, group1auto group1auto, Raphael Gutierrez
Report | Print
Mar 24, 2025 -

Audi Fort Worth responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 19, 2025

Great service as always - this is a great dealership and I recommend them to everyone More

by Martinpdkillick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
group1auto group1auto, Raphael Gutierrez
Report | Print
Mar 22, 2025 -

Audi Fort Worth responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

March 19, 2025

Service dept is amazing with communication and making sure we stay updated on service requests More

by lbuscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raphael Gutierrez
Report | Print
Mar 22, 2025 -

Audi Fort Worth responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

March 18, 2025

Always professional, courteous and spot on. with sales and services. Great new facilities and waiting area. More

by MJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry
Report | Print
Mar 19, 2025 -

Audi Fort Worth responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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