
Audi Fort Worth
Benbrook, TX
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I went for a car wash and drove off in a new car. Turned in my lease A7 to buy a new S5. Angel spent his time to show he cared about my concerns, find me what I wanted and accommodate my schedule. I Turned in my lease A7 to buy a new S5. Angel spent his time to show he cared about my concerns, find me what I wanted and accommodate my schedule. If you're looking for a new Audi, find your Angel at Fort Worth. More
Great courtesy, Nice lounge, humble and knowledgeable service advisors, courtesy shuttle. Detailed work report and explanation of works service advisors, courtesy shuttle. Detailed work report and explanation of works More
Today I took my Q8 for an oil change. The service advisor suggested I get my tires rotated also. I have 7k miles on my SUV. I had an appointment at 11;30 and to get an oil change & tir The service advisor suggested I get my tires rotated also. I have 7k miles on my SUV. I had an appointment at 11;30 and to get an oil change & tire rotation, it took it took 2-1/2 hours.. I had to wait way too long for the service. The advisor was nice & apologic. More
1.) I called after 2:30p, when my car should have been ready, and the staff didn’t know it had been dropped off at 6:45a that morning. 2.) My diesel did not meet the $69 special but I was told it “would ready, and the staff didn’t know it had been dropped off at 6:45a that morning. 2.) My diesel did not meet the $69 special but I was told it “would be much more than that”. After the service, I was then priced out at $220 dollars. When I shared my concern, it was reduced to $150. STILL not close to $69. 3.) Lastly, the special said fluids would be checked which did not happen because I drove off the lot with an ‘Add Blue’ light on. 4.) I have always received a car was, and I didn’t receive a car wash. What in the world is going on? I was quoted for front brakes, rear brakes and bushings. I am deeply concerned and I am not sure I’ll be getting that done at Audi FTW. More