
Audi Fort Worth
Benbrook, TX
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One of the absolute worst dealerships I have ever had the experience of dealing with. Bill the sales “director” was abrasive, condescending and disrespectful. Things didn’t work out with our purchase becau experience of dealing with. Bill the sales “director” was abrasive, condescending and disrespectful. Things didn’t work out with our purchase because of the way he called and spoke to me. Alex the GM is aware of Bills issues and just makes excuses for him. Take your business to one of the many other Audi dealerships in the area that won’t charge you a market adjustment and force you to buy ridiculous add ons. More
I had an excellent experience with Jonathan Top and Alex. Jonathan was extremely knowledgeable of my new Q7 since this was my first Audi purchase. His patience and expertise was probably one of the best Jonathan was extremely knowledgeable of my new Q7 since this was my first Audi purchase. His patience and expertise was probably one of the best experiences I’ve had buying a car. I would definitely recommend this dealership and service for future purchases. More
Very supportive and considerate of our time when our vehicles are dropped off. Very professional group vehicles are dropped off. Very professional group More
Would like more detail about service activities - costly service - requested info about extended warranty but did not receive . service - requested info about extended warranty but did not receive . More
Brought my 2021 Q5 in for a standard oil change without an appointment. Total time was about an hour and a half. The waiting area is small but adequate. Ethan kept me in the loop about the status of my ser an appointment. Total time was about an hour and a half. The waiting area is small but adequate. Ethan kept me in the loop about the status of my service and the vehicle came back in short order. More