Audi Fresno

Best customer service! By far best customer service received in a long time. From the initial contact to closing out the deal and finalizing the financial contract they wer By far best customer service received in a long time. From the initial contact to closing out the deal and finalizing the financial contract they were very professional, efficient and knowledgeable. Really enjoyed purchasing a vehicle from Audi Fresno. Excellent customer service and Dorsey, Bob, and Mariah were great to work with. More

Repair A/C The team used the basic a/c service to implement a measure to id the problem should my cold air stop working again. It did, when it was really hot The team used the basic a/c service to implement a measure to id the problem should my cold air stop working again. It did, when it was really hot out. The dye they installed led them to identify the problem quickly. A part was ordered and I had a free loaner for a couple of days. The air is ice cold now! Shane kept me informed at every turn on my repair. He's knowledgeable and pleasant to work with. More

Door repair Had a rattle in the door that required several visits to address. I worked with Hugo and the technician to isolate the noise and to determine how to p Had a rattle in the door that required several visits to address. I worked with Hugo and the technician to isolate the noise and to determine how to proceed. The door was disassembled and reassembled, which seems to have fixed the problem. I was worried about the quality of reassembly, but after a few weeks of driving it seems that the technician did a good job of putting the door back together. More

Good experience Service done on my Q5 at Fresno Audi I just had a very costly repair done on my 2012 Q5. although not happy with original estimate, the service advisor (Bryan) did everything he can by i I just had a very costly repair done on my 2012 Q5. although not happy with original estimate, the service advisor (Bryan) did everything he can by involving the service manager, together repaired the service engine light. Now very happy with the repair, car runs good. Service advisor (Bryan) was courteous, very honest and made sure repair is done in a timely manner. I definitely recommend having service done by Fresno Audi. More

Brian is good,, but my 40k service, take too long, 2 days? This is my first time service at Audi of Fresno, usually before my Audi service at Audi of Oakland, won't but my 40k service, take too long, 2 days? This is my first time service at Audi of Fresno, usually before my Audi service at Audi of Oakland, won't not take that long I need,and I was make the schedule at two weeks ago, including 2 recall fix needs, but no want tell me before I go,I am thinking, should I keep bring my service back to Oakland deal? More

Great facility with great customer representatives. Had a check engine light on the car, issued was identified quick by the facility and repair was done in a timely manner. Dealer gave an excellent choi Had a check engine light on the car, issued was identified quick by the facility and repair was done in a timely manner. Dealer gave an excellent choice of loaners during my time without the car. My customer rep, Bryan, knows what he is doing, very friendly and easy to work with. He kept me up to date on all stages of the service. He is also very easy to reach on the phone or by e-mail to answer any of my questions anytime even when my car is not in at the dealership. More

Friendly and Helpful! Had a great experience at Audi Fresno! They were great about keeping me up to date on my vehicle and provided shuttle service when I needed it! Had a great experience at Audi Fresno! They were great about keeping me up to date on my vehicle and provided shuttle service when I needed it! More

Airbag replacement Work was done on time , I waited ,and wile I was waiting I look at some of the new cars. Wow they look so beautiful. I started thinking about buying! Work was done on time , I waited ,and wile I was waiting I look at some of the new cars. Wow they look so beautiful. I started thinking about buying!! More

Along Came A Spider I drive a 1987 911 Cab, 14 years & going, do to the age needs TLC once and awhile NEVER disappointed at Porsche! Porsche has always gone the extra mil I drive a 1987 911 Cab, 14 years & going, do to the age needs TLC once and awhile NEVER disappointed at Porsche! Porsche has always gone the extra mile to help and keep my car and me happy, Great TEAM! More

⭐️⭐️⭐️⭐️⭐️‼️ 5 star service, each & every time! Thank you so very much Shane! You always go above/beyond & it’s very much appreciated! Thank you a million times 5 star service, each & every time! Thank you so very much Shane! You always go above/beyond & it’s very much appreciated! Thank you a million times over! More