Audi Fresno

The sales process was fine...I still can’t drive my care Sean was easy to deal with and helped me buy my dream car. Several weeks after buying the car, I still can’t drive it as I don’t have a title or lice Sean was easy to deal with and helped me buy my dream car. Several weeks after buying the car, I still can’t drive it as I don’t have a title or license plate. They are doing what they can to expedite, but based on what I have seen, I am not sure they have a lot of experience selling cars in different states and the company they use, ATC, doesn’t communicate if there’s a problem....they just wait. I have not been happy with the delays, but I think we finally got everything correctly submitted. Maybe next week I can drive my new car. More

Repair & service Took in for service and mentioned an oder of gas fumes. Fuel rail had a crack and Shane said not safe to drive, needed to order replacement. Car was Took in for service and mentioned an oder of gas fumes. Fuel rail had a crack and Shane said not safe to drive, needed to order replacement. Car was ready the next afternoon, with repairs and service completed. Very well handled. Consider myself very lucky car didn’t catch fire! More

Not good enough. Audi of Fresno did not like the company in which our extended warranty is through "they were difficult to work with," and my wife was told they will n Audi of Fresno did not like the company in which our extended warranty is through "they were difficult to work with," and my wife was told they will no longer work with our extended warranty on our Audi Q7. I guess "customer service" is only appropriate when everything goes smoothly for their service department. Better yet, I purchased the service package from them so I have to go back to them until this package expires! Thanks Audi of Fresno! Way to do what it takes for your customers!!! If I reacted this way, because something was a little more difficult than normal, I would just not have anything to do with anyone. More

The service here is exceptional Hugo, our service advisor, was great to work with. He was always available to speak with and was knowledgeable and informative. The service center ord Hugo, our service advisor, was great to work with. He was always available to speak with and was knowledgeable and informative. The service center ordered our part and installed in quickly. I would buy another Audi just because of the service we received at the Fresno location. More

Really great dealership Service is great here. I take the Audi in, grab a coffee, and walk around the second story where all the fast Porsche, McLaren's, Ferrari’s and othe Service is great here. I take the Audi in, grab a coffee, and walk around the second story where all the fast Porsche, McLaren's, Ferrari’s and other exotics are. Then I watch whatever is on espn and by then they’re done. Not a bad afternoon. More

Yearly/10,000 miles service Friendly, fast service, kept up as to what was being done. Offered water or coffee, had a comfortable wait. That's all I have to say. Friendly, fast service, kept up as to what was being done. Offered water or coffee, had a comfortable wait. That's all I have to say. More

Dorsey was an absolute joy to work with. We appreciated the professionalism of the entire staff and that we were treated with the utmost respect. We can’t say enough about how much fun we ha We appreciated the professionalism of the entire staff and that we were treated with the utmost respect. We can’t say enough about how much fun we had working with Dorsey Smith. More

Sean Was Great to Work With Sean helped me navigate buying my dream car and getting it shipped half way across the country. The pricing was good and they had the expertise on h Sean helped me navigate buying my dream car and getting it shipped half way across the country. The pricing was good and they had the expertise on how to pay taxes and license the car out of CA. Would definitely recommend you talk with him. More

Excellent service I am very pleased with the quality of service I received. Staff is very knowledgable. Excellet customer service. Staff members were all professional a I am very pleased with the quality of service I received. Staff is very knowledgable. Excellet customer service. Staff members were all professional and geninuely care about the customers. More

Great service with amazing friendly staff, worked hard to get me in and out in a timely manner. Professional appearance and attitude made my experience one service with amazing friendly staff, worked hard to get me in and out in a timely manner. Professional appearance and attitude made my experience one I would recommend to others. More