Audi Fresno

excellant customer service The sales and service department provide excellent service and communication with the customer. They are always willing to answer any questions and a The sales and service department provide excellent service and communication with the customer. They are always willing to answer any questions and assistance when needed. More

Service - 5 stars The best compliment I can give is that I tell people I would buy another Audi in a heartbeat largely because of the service dept. I have delt mostly The best compliment I can give is that I tell people I would buy another Audi in a heartbeat largely because of the service dept. I have delt mostly with Shane but everyone is always so welcoming & willing to help with whatever.. They deserve the 5 stars & then some !! More

Efficient and Quality Service Love this dealership. Shane always takes great care in explaining service options. He is a great communicator and my car is always in super conditio Love this dealership. Shane always takes great care in explaining service options. He is a great communicator and my car is always in super condition when I drive away. More

Professional and courteous Shane Atkins is an excellent service advisor. Shane took the time to answer my questions and he’s familiar with how the 911 performs, which helped me Shane Atkins is an excellent service advisor. Shane took the time to answer my questions and he’s familiar with how the 911 performs, which helped me better understand my vehicle. More

Maintenance Service It's always a pleasure dealing with Bryan. He always greets you with a smile and goes over and above to make your experience enjoyable. It's always a pleasure dealing with Bryan. He always greets you with a smile and goes over and above to make your experience enjoyable. More

Fresno Porsche does it again! Fresno Audi Porsche does it right again! Having bought and then later serviced my Audi S6 there for years, first time bringing in my 2014 911 S Carrer Fresno Audi Porsche does it right again! Having bought and then later serviced my Audi S6 there for years, first time bringing in my 2014 911 S Carrera into the shop for service. Service Tech Shane Atkins provided a thorough review of the work to be done and suggested further service based on the age of the vehicle and the fact that I had purchased it used. In addition, the customer waiting area makes you feel like your in an eclectic modern theater/cafe more than it is a showroom, with plenty of Porsche and Audi eye candy to entertain (be sure to check out the upstairs for some classics). Staff is busy, addressing customers and offering a foamy espresso and treats from the Euro self serve coffee bar. Friendly and not pushy, even if you are just blissfully walking around taking it all in. You indeed get what you pay for.......great service thanks! More

routine Made appt with hugo,.Greeted and questions were asked about visait. Quickly dispatched and i was on my way. Called to let me car was ready for pic Made appt with hugo,.Greeted and questions were asked about visait. Quickly dispatched and i was on my way. Called to let me car was ready for pickup. The car was ready and washed as promised . very professional. Good job More

Treated like a rock star! I saw a Hummer advertised at Fresno Audi Porsche for under $20,000. I sent a message asking the dealer if it was available and got an immediate resp I saw a Hummer advertised at Fresno Audi Porsche for under $20,000. I sent a message asking the dealer if it was available and got an immediate response from Chris Williams. He answered every question I had and was so knowledgeable. I am located in the high desert and the dealership is located in Fresno. I drove 5 hours to Fresno and when I got there Chris was there waiting for me and began helping me immediately. Even though I was only buying a $20,000 car Chris treated me like I was buying one of their $400,000 cars, I was even given a full tank of gas! I have been buying cars all of my life and have never once received a full tank of gas from any other dealership. And because I couldn't drive the Hummer and the car I drove to Fresno in, they did another amazing thing.... they arranged to have my other car delivered back to me. This dealer ship is beautiful, the floors shine like glass. Gorgeous cars on display. Everyone at the dealership was great, friendly and helpful. I would highly recommend Fresno Porsche Audi to everyone, where ever you are located, they are worth the drive! Oh yes, Chris even called me to make sure I got home safely. More

Recall and 35K service Excellent service. Always greet customers right away and w/a smile. Shane follows up when he says and gives status. First time I used a loaner and Excellent service. Always greet customers right away and w/a smile. Shane follows up when he says and gives status. First time I used a loaner and it was very convenient. More

Great service We had previously bought an Audi Q7 2015 that got totaled in a flood (water in the air intake). Our experience in 2015 with this dealship was excellen We had previously bought an Audi Q7 2015 that got totaled in a flood (water in the air intake). Our experience in 2015 with this dealship was excellent. We already knew we wanted to purchase another Audi from this same dealership. We brought the damaged car in to the audi dealer, coordinated with the insurance company (USAA), got it totaled, and got it removed from the dealer lot. This whole time, as I was dealing with insurance, getting the estimate and reimbursement, paying off the old car and using the extra equity as a down payment for the next car, it was made very easy by the dealer team and the Audi financial services. Audi Fresno allowed me to check out the new Q7 on the lot, place a hold on the car, apply for a loan, and basically drive off the lot in a way nicer version of the car that I had towed in only 2 weeks earlier. Space is always limited, and I was never pressured nor sent away. Adam Sosa helped me select the best car for our family. The loan department was as helpful as I remembered previously. All in all, another excellent experience. And I can't help but notice I see other folks I know from the Fresno area in the dealership looking at cars, purchasing cars, or getting some service. More