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Audi Fresno

Fresno, CA

4.8
1,265 Reviews
Call Dealership (559) 860-4000
View Awards

7121 N Palm Ave

Fresno, CA

93650

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1,265 Reviews of Audi Fresno

September 26, 2021

Problem not corrected! Then engine light came once we got home. Then got no return response to let them know about problem. Said easy fix, but problem is still there. More

by SCOTTIE.BURROUGH23
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
?Abel, Hugo Gutierrez
Report | Print
Oct 13, 2021 -

Audi Fresno responded

We're sorry, Scottie, that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Kind Regards, Your Audi Fresno Team 888-686-4289

September 26, 2021

The Excellent service and friendly staff made my experience at Audi pleasurable. I’ll be back. More

by debbielong9724
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa, Nathan Ocegueda
Report | Print
Sep 27, 2021 -

Audi Fresno responded

Thank you! We appreciate your business, Debbie, and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Fresno. Kind Regards, Your Audi Fresno Team 888-686-4289

September 26, 2021

Great services and great people. Vick, Chris and Luis Great services and great people. Vick, Chris and Luis are great. Very friendly great job More

by NARIPJEET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Williams, Vick Sharma, Luis Ybarra
Report | Print
Sep 27, 2021 -

Audi Fresno responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Fresno! Kind Regards, Your Audi Fresno Team 559-500-4635

September 25, 2021

Nice experience. Salesman Sam very professional and enthusiastic. Very knowledgeable for a new young man. Suggest keep training him. A winner I .say More

by J maloney
Recommend Dealer
Yes
Employees Worked With
Samuel Wahyudi
Report | Print
Sep 27, 2021 -

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Sam delivered such a great experience! Kind Regards, Your Audi Fresno Team 559-500-4635

September 23, 2021

Brian was great, I only wish you didn’t take a month to get an appointment but the appointment was easy More

by bierboo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
Report | Print
Sep 24, 2021 -

Audi Fresno responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bryan took good care of you. Thank you again for choosing Audi Fresno, we look forward to having you as one of our valued customers for many more years to come! Kind Regards, Your Audi Fresno Team 888-686-4289

September 22, 2021

Service representatives always very responsive to questions & concerns and have been able to provide information needed. More

by LYNDAGRAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez, Nathan Ocegueda
Report | Print
Sep 23, 2021 -

Audi Fresno responded

Lynda, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kind Regards, Your Audi Fresno Team 888-686-4289

September 21, 2021

I was in and out there in less than 30 minutes. I also purchased some nice license plates. Thanks! More

by aris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa, Gary Singh
Report | Print
Sep 22, 2021 -

Audi Fresno responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kind Regards, Your Audi Fresno Team 888-686-4289

September 20, 2021

Attentive and friendly. Excellent work with attention to detail and quality. Consistently checked on for status More

by rdort003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Serpa
Report | Print
Sep 20, 2021 -

Audi Fresno responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kind Regards, Your Audi Fresno Team 888-686-4289

September 18, 2021

I have had my baby serviced by only one other dealer one time ever . Ever ever . There’s almost 120k miles on it . Good people . Great service . Thank you gentlemen you are appreciated More

by dbenov2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hugo Gutierrez, Bryan Serpa
Report | Print
Sep 19, 2021 -

Audi Fresno responded

We appreciate your business and our team looks forward to serving you again soon! Kind Regards, Your Audi Fresno Team 888-686-4289

September 18, 2021

My experience at this dealer and dealing with the service representative was a great experience. Customer service was very helpful and service was great. More

by Darnell Adams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Ocegueda
Report | Print
Sep 19, 2021 -

Audi Fresno responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Kind Regards, Your Audi Fresno Team 888-686-4289

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