Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Audi Great Neck
Great Neck, NY
1,463 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,463 reviews
April 19, 2015
We Like Mike We had Michael De Cosimo's name from a previous Dealerrater review and asked for him. He was terrific. Sold us a great Q5 at a good price and spent a We had Michael De Cosimo's name from a previous Dealerrater review and asked for him. He was terrific. Sold us a great Q5 at a good price and spent a lot of time with us going over operation of the car. We highly recommend Michael. More
by ralphie boy
April 17, 2015
lovely We were very pleased with our experience. This was our first purchase with Audi and we enjoyed the process very much. Rosario was helpful and inform We were very pleased with our experience. This was our first purchase with Audi and we enjoyed the process very much. Rosario was helpful and informative. More
by sandy gee
Employees Worked With
Rosario Floro
April 17, 2015
Excellence I've been coming to Biener service since 2010 and Louie has been nothing short of amazing. He truly is a gentleman and gets the job done right every t I've been coming to Biener service since 2010 and Louie has been nothing short of amazing. He truly is a gentleman and gets the job done right every time. Sales should really take notes on his customer service. Thank you Louie! More
by Jmartell
Employees Worked With
Louie Del Balzo
April 15, 2015
WOW A GREAT SALESPERSON I came in and met a sales consultant named Michael Decosimo. All I have to say is that this guy is a real class act. He made my wife and I feel like I came in and met a sales consultant named Michael Decosimo. All I have to say is that this guy is a real class act. He made my wife and I feel like we were family. I have been in the market for about a month and I have Visited other showrooms and by far this was the best experience I have ever had. I will be back to purchase my new Audi from Michael Decosimo a real gem. Regards More
by Summer15
April 10, 2015
Very positive experience one more time This is my third Audi from Joe Mortell and fourth from Biener. I am extremely happy with the service he provided. I know he did his best to get the This is my third Audi from Joe Mortell and fourth from Biener. I am extremely happy with the service he provided. I know he did his best to get the me the best deal he could. I have been to other car dealers before to trade in my previous car. None of them offered anywhere close to what Kelly Blue Book was suggesting. Biener matched the Kelly Blue Book price without asking. I am not talking 1 or 2 thousand difference. I am talking about over 5K. I was able to get a nicer Audi with the trade in price given. Thanks Biener. More
by ozarslalp
Employees Worked With
Joe Mortell
April 01, 2015
Best customer service! Biener Audi is great! Quality service, top notch product, professionalism and integrity. Sanjeev made this experience a pleasant one and I would rec Biener Audi is great! Quality service, top notch product, professionalism and integrity. Sanjeev made this experience a pleasant one and I would recommend this dealership without hesitation. More
by Happy customer
Employees Worked With
Sara (District Finance Manager)
March 29, 2015
New Car Joe is a great sales person and very friendly. He knew what he was talking about and did not even pressure to buy a car from him. Overall, great exper Joe is a great sales person and very friendly. He knew what he was talking about and did not even pressure to buy a car from him. Overall, great experience and great deal. I would recommend everyone looking to buy an Audi to buy from Biener. More
by fleeter
Employees Worked With
Rich Pizzo, Joe Mortell
March 23, 2015
Thank you Louie!!! We were coming from NH to Great Neck on business, and halfway here our Audi started making a horrible noise. As soon as we checked into our hotel we a We were coming from NH to Great Neck on business, and halfway here our Audi started making a horrible noise. As soon as we checked into our hotel we asked where was the closest Audi dealership. We were directed to Biener Audi and we went right there - late afternoon. The service department took us right away and fixed our problem within minutes and for no charge. THANK YOU! You changed a bad day into a good one. More
by Lori
Employees Worked With
Louie Del Balzo
March 21, 2015
Very fair. Great car buying experience. Thanks Joe! The best car buying experience I've ever had. Joe was great. Friendly and fair with the pricing. I got a great deal on an A3 and couldn't be happie The best car buying experience I've ever had. Joe was great. Friendly and fair with the pricing. I got a great deal on an A3 and couldn't be happier. More
by drgonzo
Employees Worked With
Joe Mortell
March 12, 2015
Awesome!!! Michael DeCosimo made my new experience with Audi a great one!! He was helpful, friendly and led us in the right direction. I am loving my new Audi A3 Michael DeCosimo made my new experience with Audi a great one!! He was helpful, friendly and led us in the right direction. I am loving my new Audi A3!!! More
by guidanicolette
