Audi Great Neck

Class Act Always a pleasurable experience working with Louie. A loaner vehicle is always waiting for me. My car is serviced and then washed. Louie always c Always a pleasurable experience working with Louie. A loaner vehicle is always waiting for me. My car is serviced and then washed. Louie always calls to tell me when my vehicle is ready for pick. Upon returning to the dealership Louie explains what was done to the vehicle. He is very knowledgeable and very pleasant. I always recommend him to friends and family. He's a class act. More

Excellent, impeccable service Louie is a true professional. He thinks ahead and handles every detail that makes any service visit seamless. He goes above and beyond to make sure Louie is a true professional. He thinks ahead and handles every detail that makes any service visit seamless. He goes above and beyond to make sure his clients have a positive service experience. Louie recently recommended and helped coordinate repair work I had done at a local body shop and ensured I was treated just as I would as if I walked into his dealership. Again what began as a headache was handled smoothly and the car came back like it just rolled off the showroom floor. Louie and experiences like this are why I keep coming back to Biener and Audi. More

Louie Del Balzo is the best service manager Louie Del Balzo is very knowledgeable and most trusted service manager. He always stays on top of any problem you might have with your car until it is Louie Del Balzo is very knowledgeable and most trusted service manager. He always stays on top of any problem you might have with your car until it is resolved at customer's best interest. More

Takes care of my Audi as if it were his Very professional. Excellent attention to detail. Very pleasant to work with. Always respectful of my time and my automobile. I would recommend to any Very professional. Excellent attention to detail. Very pleasant to work with. Always respectful of my time and my automobile. I would recommend to anyone requiring Audi service. More

Excellent Service department Lou in service has always been professional and willing to go the extra mile for his customers, he has been a pleasure to work with for the past 8 yea Lou in service has always been professional and willing to go the extra mile for his customers, he has been a pleasure to work with for the past 8 years More

Untenable situation Louie took an untenable situation in the US while I was working in London and eradicated it without additional stress, strain and quite frankly expens Louie took an untenable situation in the US while I was working in London and eradicated it without additional stress, strain and quite frankly expense. A storm caused damage to my A8, a car I love and Louie took the car from my premises and isolated all the issues and recommended then executed a complete course of action without adding any additional cost or strain. The car was delivered back looking brand new and worry free.  Louie is a true professional who understands the value of treating clients fairly. I will be a customer for life! More

Great Service Louie at Biener Audi is an absolute pleasure to deal with and is amazingly responsive. Made my service experience an absolute breeze. Highly recomme Louie at Biener Audi is an absolute pleasure to deal with and is amazingly responsive. Made my service experience an absolute breeze. Highly recommended. Thanks so much. More

Excellent Louie is the most professional service person I have ever dealt with. He is always concerned about the customer. He is the reason I will buy from Au Louie is the most professional service person I have ever dealt with. He is always concerned about the customer. He is the reason I will buy from Audi More

Louie the finest man in business! Finding a mechanic that you can trust to give you an honest diagnosis with a fair price is probably the biggest challenge of being a car owner. It was Finding a mechanic that you can trust to give you an honest diagnosis with a fair price is probably the biggest challenge of being a car owner. It was always an all round pleasant experience, Louie was a great help and really assisted in getting the job done as fast and efficient as possible... Nice Guy, Thank you!! More

2 THINGS I KNOW FOR SURE! Bought my DREAM CAR, 2014 RS7 from Beiner Audi and know 2 things for sure: 1) Michael De Cosimo gave me the red carpet treatment from start to fini Bought my DREAM CAR, 2014 RS7 from Beiner Audi and know 2 things for sure: 1) Michael De Cosimo gave me the red carpet treatment from start to finish; he was attentive to my needs and always made the effort to make sure I was satisfied; he made sure my questions were answered; he made sure I got a GREAT deal! 2) Louie Del Balzo was one of the best service managers I've EVER dealt with; he was laser and treated me with respect; he to made sure my questions were answered and that my service experience was GREAT! My future plan: Buy another RS7 in 2-3 years from Beiner! AWESOME CAR, AWESOME SERVICE, AWESOME EXPERIENCE! Sincerely, Dr J More