Audi Great Neck

Great Experience Mark Buro was fantastic. I love my Audi. More important, I loved the way I was treated. Everything Mark promised me was delivered. Negotiation was fai Mark Buro was fantastic. I love my Audi. More important, I loved the way I was treated. Everything Mark promised me was delivered. Negotiation was fair and to the point. Pierre Abized was also great he explained every detail sio I would understand it. I highly recommend Mark Buro & Pierre Abized at Biener Audi More

The experience of a lifetime! I should start this by saying that never have I had a better, more expertly handled, knowledgable or more enjoyable experience in my life. From the mo I should start this by saying that never have I had a better, more expertly handled, knowledgable or more enjoyable experience in my life. From the moment my salesman Mike Firouztale greeted me, I was treated with the utmost of respect and care. My husband was already driving an A5 and was now getting a new A5, so I was familiar and already loving the Audi experience. But this was the first time I was getting a new car in some time. As you can imagine I was excited and a little anxious, I really had no need to be.. My Audi team - Mike was expertly assisted by George, took me thru the process of selecting the right Audi for me with all the bells and whistles, expert safety and driving capacity that is synomius Audi. And now I'm driving my absolute dream vehicle - the Audi Allroad. To say I love this car and that I'm enjoying it is the understatement of the century I can't say thank you enough to Mike. I can't imagine ever loving a car more then this, and knowing that if for any reason I need assistance in any way I have an incredible team to lean on. Thank you Mike and George and Biener Audi for putting me in my dream car and making it so easy! More

Great Experience buying a car Pierre's knowledge and friendly personality made my decision an easy one. He guided me through the whole process and i couldn't be happier with not j Pierre's knowledge and friendly personality made my decision an easy one. He guided me through the whole process and i couldn't be happier with not just the choice of car, but the whole Biener Audi experience in general because of him. Thank you. More

Fantastic attention to detail I have been bringing my cars (A4, Rs4 and Now the S6) over the past 9 years at Biener and Louie has always always taken care of everything promptly, p I have been bringing my cars (A4, Rs4 and Now the S6) over the past 9 years at Biener and Louie has always always taken care of everything promptly, professionally and courteously. I trust him with all the small issues that may have risen and the service has been nothing less than perfection. Never a worry and always a no problem I will take care of it. Thank you so much for your attention to detail. More

Amazing Customer Service At this time I am driving my fourth Audi! Clearly, you can see I love this car. I have dealt with multiple Audi dealerships over the years, but Bie At this time I am driving my fourth Audi! Clearly, you can see I love this car. I have dealt with multiple Audi dealerships over the years, but Biener Audi is by far my favorite and the one I have continued to work with year after year. I am not one who loves to drive so car reliability and service are crucial to me. The Audis have always been reliable and handle excellently in the snow. The best facet of the Biener Audi Service Department is LOUIE DEL BALZO. He is an incredible customer relations person to work with. He is always aware of everything about you and your car, gets you in to the appointments you need, is honest and accurate about the timeframes, and is a true professional in every way. Working with Louie lessens any and all anxiety I have about car issues as I know with him orchestrating all of my service needs there is nothing to worry about. I only hope that everyone is as lucky as I am when it comes to service for their car. Truly, Louie is one of a kind! More

Louie Del Balzo - my go to service rep I have had 5 Audis (3 from Bierner and 2 from other dealers). Louie has been my service rep for my most recent cars, S4 and S6 even though I got the I have had 5 Audis (3 from Bierner and 2 from other dealers). Louie has been my service rep for my most recent cars, S4 and S6 even though I got the cars from other dealers. The reason is simple - I trust him. He is knowledgable, courteous, professional and makes certain work is done on time and is done right the first time. More

Louie Del Balzo is an Exceptional Service Consultant As someone who has leased/owned cars for 40 years, I've never found a service consultant who completely mets my standard of excellence--until now. Lou As someone who has leased/owned cars for 40 years, I've never found a service consultant who completely mets my standard of excellence--until now. Louie Del Balzo is the consummate professional, who exceeds everything I could ask from a service consultant. Upon arrival, with or without an appointment, he greets you and is always willing to make time to talk with you and discuss whatever problem you're dealing with. Whether it's a noise coming from the AC system or a tire pressure/fluid check, he always manages to find time to fix and/or maintain your car as quickly as possible. Always conscientious, self-motivated and thoroughly prepared, Louie knows his stuff and makes his clients feel like members of the "Audi family". He is trustworthy, level-headed and responsible, and is clearly a valued member of the service department. He is a primary reason why I've owned Audi's for over a decade and will continue to do so. In my opinion, Louie is an A+ service consultant and an A+ human being. He has my highest recommendation. More

Why I keep coming back to Biener Audi In the last 23 years, I have repeatedly leased a new Audi every three years. Why do I come back? The sales people under the leadership of Mr. Richie P In the last 23 years, I have repeatedly leased a new Audi every three years. Why do I come back? The sales people under the leadership of Mr. Richie Pizzo, treat you as advisors and friends rather than sales people. They believe in their product and are selling what they know to be an excellent automobile. The sales process always goes smoothly and I trust them for doing what's best for me. The service department is always very helpful and courteous. Their workmanship is excellent and I've never run into any problems with them. Buying or leasing an Audi from Biener Audi is a pleasurable experience and I know I get the best deal, the best customer service and a very safe, dependable and trustworthy car for my family to drive. Ron M. Shelton MD More

Chairman Louie has been managing the service of my family's cars for many years. He constantly goes out of his way & no matter how busy his day is makes us fe Louie has been managing the service of my family's cars for many years. He constantly goes out of his way & no matter how busy his day is makes us feel like we are his only customer. A true professional in every sense of the word going above & beyond in very way possible. More

Biener Audi We just leased our fourth Audi from Joe Mortell at Biener Audi. He is always extremely helpful and professional and a pleasure to work with. Lou We just leased our fourth Audi from Joe Mortell at Biener Audi. He is always extremely helpful and professional and a pleasure to work with. Lou Delblasio in service is wonderful and consistently goes out of his way to accommodate our needs. We highly recommend Biener for their sales and service. More