Audi Great Neck

Honest and professional We just start to shop for the new car, and this is our first stop. Pierre is very professional and friendly. He arranges the test drive when I ask fo We just start to shop for the new car, and this is our first stop. Pierre is very professional and friendly. He arranges the test drive when I ask for it. We make deal after iron out some issues and order the car I want(Take a little more than 2 months). When I come to pick up the car (Q5), they lower my payment because they offer promotion in that period. Great. The only issue I have is that "Trade-in" old car price is a little too low (Unless you sell it by yourself). Hopefully the service will be great too (Will let you know later). More

Professional service Louie made me feel like family . At my last dealer i never felt confident that the service adviser understood what was wrong with my car. But at Beine Louie made me feel like family . At my last dealer i never felt confident that the service adviser understood what was wrong with my car. But at Beiner Lou know exactly what was wrong and took care of my car as if it was his own. I can't thank him enough. More

energized experience I traded in and leased a new 2014 a5 convertible quickly, effortlessly and enjoyably with the skill of Joe Mortell at Biener Audi. I would do it aga I traded in and leased a new 2014 a5 convertible quickly, effortlessly and enjoyably with the skill of Joe Mortell at Biener Audi. I would do it again! More

Excellent Service from Louie Del Balzo Louie provides the type of service which is outmatched that everyone should follow. He's made my Biener Audi experience so satisfied that I definitely Louie provides the type of service which is outmatched that everyone should follow. He's made my Biener Audi experience so satisfied that I definitely will consider buying another car from this dealership and recommend others to do so. He ensures that my 2010 Audi S4 his serviced like its his own. Please ensure that he is recognized for his great service that he provides. More

Lou at Biener Audi Lou is very attentive and willing to go the extra mile in investigating issues. Also, follows through to ensure work is performed timely. Is also very Lou is very attentive and willing to go the extra mile in investigating issues. Also, follows through to ensure work is performed timely. Is also very aware of the cost and will check in advance with the client before of any work is done. Will continue using Biener Audi service center and recommend all Audi owners to consider them. More

Biener Audi Service Department - Louis Del Balzo Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. Louis sets up the date, we go in and drop the car, and it's done in a few hours. He even picks us up at the local Long Island Railroad. No worries. When we arrive--he greets us by name, which to us--is amazing. BIENER AUDI service department is very efficient and easy. More

Louie takes great care. Of me I have owned and serviced 2 Audi A4 Cabriolet from Beiner Audi since 2008, I have always delt with Louie and his Service has proven again and again t I have owned and serviced 2 Audi A4 Cabriolet from Beiner Audi since 2008, I have always delt with Louie and his Service has proven again and again to be the best I have ever experienced. He always lets me make the decisions Based on informed recommendations what needs to be done on my car. More important to me he lets me know If something should be cared for immediately or if it might be able to wait for my next service. He has been unbelievably Accommodating , getting loaners or. Rentals if need be or in some cases a most needed ride or even dropping off my car In a couple of cases. He never pressures me to make any decision but let's me know if I have any safety concerns. He has gone out of his way to keep my costs down and have warrantee cover expenses. It is refreshing to find a service Professional who makes me feel he always has my best interest in mind . Thank You Louie, it goes without saying when I am ready to purchase or lease my next car , I will return to Beiner and continue to use Louie as my service manager! Elliott Epstein Great Neck NY More

Louie I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes I live in Manhattan I purchased my new 2014Audi a6 at beiner Audi because I like the way Louie took care of my q7 . Louie is professional and takes pride in his work. More

A5 Service Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée expe Whenever my Audi A5 needs service, Lou takes care of everything needed including assistance in arranging for transportation. He makes the entrée experience "stress free" and is always a professional and polite. Lou is the reason I use the service department at his dealership! Thanks Lou! More

Confidence For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every se For over nine years I have brought my car to Louis and have always left it with him KNOWING the right thing will be done. The right thing in every sense of the word from fixing what needs to be fixed to NOT fixing what doesn't need to be done, to arranging for a loaner. He is the reason I would suggest this dealer to anyone. He is knowledgeable, professional, and always on his game. More