Audi Great Neck

Best in the business! Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, alth Louis is the most able, professional and personable service advisor I have dealt with in the many years I have owned cars of all kinds. In fact, although I am interested in now buying a new car other than Audi, I am having difficulty in deciding to do so because I will not have Louis if I decide to go with a different make. More

Why to buy an Audi from Biener - Louie Del Balzo I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it I bought my first Audi S5 from Biener Audi and although I live 25 miles away and there are other Audi dealers closer, for the first service I took it back to where I bought it. What a pleasant surprise was in store for me - As I pulled in through the service entrance a gentleman approached and greeted me by name - that was the first time I met Louie Del Balzo. The rest is history. A phone call is all that is ever needed and Louie takes care of everything. He even gave me his cell phone number in case he was out of the office when I called. Louie is like the concierge at a 6 Star Hotel who knows all your wants and desires - and his only goal is to make you happy. No matter whether an issue was large or small Louie would treat it as if it was the most important thing in the world. I have recommended relatives and friends to Biener for the service as much as for the competent sales staff, maybe even more. And when it was time for my new RS5 where did I go? Straight back to Biener for it - why would I go anywhere else? More

100 % Satisfied – 2014 A6 3.0 My whole experience at Biener Audi was excellent. I would give every aspect of it a 10 from Audi Brand Specialist Michael De Cosimo, Service Advisor L My whole experience at Biener Audi was excellent. I would give every aspect of it a 10 from Audi Brand Specialist Michael De Cosimo, Service Advisor Louie Del Balzo to the receptionist. The car is wonderful and was a pleasure dealing with Mr. De Cosimo who was friendly and professional. Would highly recommend… More

Always a pleasure! Louie is always upbeat and courteous. He is very friendly and very accommodating with appointments and even "walk-ins." He has a good memory and alway Louie is always upbeat and courteous. He is very friendly and very accommodating with appointments and even "walk-ins." He has a good memory and always remembers you. If you need any help with your Audi, go see Louie! More

New Car Purchase My experience with Pierre Abizeid at Biener Audi was A+++++!! From start to finish everything was all pro and I couldn't have been more satisfied. I My experience with Pierre Abizeid at Biener Audi was A+++++!! From start to finish everything was all pro and I couldn't have been more satisfied. If you want are looking for an all star experience for purchasing your new Audi, then visit Pierre and expect nothing less then satisfaction. More

Easiest transaction, best so far I worked with Marc Rubin through email and over the phone. We worked out a deal on a 2014 Audi A6 TDI and Marc was patient, answering all of my quest I worked with Marc Rubin through email and over the phone. We worked out a deal on a 2014 Audi A6 TDI and Marc was patient, answering all of my questions and ensuring I was comfortable with the transaction. After the deal and paperwork was submitted electronically, I finally visited the dealership. Marc had the car and paperwork ready and I was on my way quickly with my new car - after Marc walked me through all of the features. I would use them again in a heartbeat. I own/owned several cars within the past couple of years - Lexus, Infiniti and Mercedes. I hope this helps. More

First Audi Purchase I was referred to Biener Audi by a friend who got his pre-owned Audi station wagon there. I looked online and found some vehicles of interest and ema I was referred to Biener Audi by a friend who got his pre-owned Audi station wagon there. I looked online and found some vehicles of interest and emailed to enquire if they were still available. The next day, I received a call from Charlie Kennedy who confirmed that the Audi I was interested in was available. I made an appointment to come in that afternoon. I was happy with the service. The only thing I would recommend is that there they suggest that you take longer test drive. Because I knew how new Audis drive, I wash't that concerned about driving a longer distance, the car I bought had less than 4,000 miles on it. The financing packages were good and the service was very efficient. Overall, it was a very good experience. Also, I left behind my ez pass and was pleased that they retrieved it without my having to ask first and fed-exd it back to my home free of charge. Cristin More

Excellent Service I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, h I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, he makes you feel like you are his only customer. He provides solid advise when requested and is always very professional. I can honestly say that he is a very big part of the reason why I drive Audis. More

Great service by Louie Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy with my service. Always a pleasure working with people that know their job!! More

Service Experiece at Biener The customer service exhibited by Louis Del Balzo at Beiner Audi was exceptional. I was updated on my vehicles status multiple times and the service r The customer service exhibited by Louis Del Balzo at Beiner Audi was exceptional. I was updated on my vehicles status multiple times and the service required was completed in a very timely fashion. Louis was very helpful in accomodating my hospital on call schedule and returned the car to me even sooner than expected. i am very pleased with the customer service i was provided with and with Louis' performance during my service experience at Beiner Audi. More