
Audi Great Neck
Great Neck, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Excellent Service I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, h I have had the pleasure of working with Louie as a service adviser for many years now. He is as professional as it gets. No matter how busy he is, he makes you feel like you are his only customer. He provides solid advise when requested and is always very professional. I can honestly say that he is a very big part of the reason why I drive Audis. More
Great service by Louie Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy Been a client @ Biener for the past 3 years. Louie is my service rep., he is the best. Always answers my questions and gets the job done. Very happy with my service. Always a pleasure working with people that know their job!! More
Service Experiece at Biener The customer service exhibited by Louis Del Balzo at Beiner Audi was exceptional. I was updated on my vehicles status multiple times and the service r The customer service exhibited by Louis Del Balzo at Beiner Audi was exceptional. I was updated on my vehicles status multiple times and the service required was completed in a very timely fashion. Louis was very helpful in accomodating my hospital on call schedule and returned the car to me even sooner than expected. i am very pleased with the customer service i was provided with and with Louis' performance during my service experience at Beiner Audi. More
Louis's team of service professionals are outstanding! I visited the service center for a scheduled service. Louis's team did a great job to spot check the car and identified few items that were in need o I visited the service center for a scheduled service. Louis's team did a great job to spot check the car and identified few items that were in need of attention. The tires were below legal inspection standards and Louis suggested updating the tires. He was also able to update a number of other items. He and the team at Biener Audi provided me with a courtesy car while the work was done. This is a consistent level of service and professionalism that Louis and his team deliver each time. More
Biener Audi Our experience at Biener Audi was very pleasant and professional from the minute we walked through the door to the minute we left with our new Audi. J Our experience at Biener Audi was very pleasant and professional from the minute we walked through the door to the minute we left with our new Audi. Joe Mortell, our sale representative, was a gentleman and went above and beyond his duties to ensure that all of our wishes were fulfilled. I would definitely recommend this dealership. More
Sales with a smile. JImmy Dee and Mike S made the experience of buying a new Audi easy and enjoyable. Try it, you will like it. They are fast and honest and make the ex JImmy Dee and Mike S made the experience of buying a new Audi easy and enjoyable. Try it, you will like it. They are fast and honest and make the experience pleasant. More
Leasing a new Audi Kind, courteous, helpful & knowledgable. This is the second car I have leased from Biener and have been impressed with their willingness to help in an Kind, courteous, helpful & knowledgable. This is the second car I have leased from Biener and have been impressed with their willingness to help in any way they can...both sales and service. More
Service at the Top I live in Manhattan and purchased by Audi in Rhode Island. But I needed some service and the service at this dealership was like nothing I have exper I live in Manhattan and purchased by Audi in Rhode Island. But I needed some service and the service at this dealership was like nothing I have experienced before! Louis Del Balzo answered the phone and immediately was friendly, professional and helpful. I brought my car in the next morning and was in and out in less than 15 minutes. He was attentive and genuinely gracious. I was so impressed that if I am looking for a car (and I may be in the Fall) because the Audi is my husbands, this is the place that I will come. Now that is customer service. And you do not see that much anymore. Anywhere. J Braman NY, NY More
Lease I met Mr. Michael DeCosimo when I visited the Biener dealer to lease a Audi car. He recommended me a right car that I like and affordable to pay w I met Mr. Michael DeCosimo when I visited the Biener dealer to lease a Audi car. He recommended me a right car that I like and affordable to pay with horniest and very friendly manner. I strongly recommend Mr. Michael DeCosimo to others. More
Quality Service I came in with a question about tire pressure, which may have been a simple thing to just recalibrate the software on the dashboard. Well at Biener Au I came in with a question about tire pressure, which may have been a simple thing to just recalibrate the software on the dashboard. Well at Biener Audi the service consultant went over and beyond in making sure that the team of mechanics checked tires were not damaged by road hazard and reset the software of me. I recommend Biener Audi because of their exceptional quality of service. ;) More