Audi Great Neck

Louis's team of service professionals are outstanding! I visited the service center for a scheduled service. Louis's team did a great job to spot check the car and identified few items that were in need o I visited the service center for a scheduled service. Louis's team did a great job to spot check the car and identified few items that were in need of attention. The tires were below legal inspection standards and Louis suggested updating the tires. He was also able to update a number of other items. He and the team at Biener Audi provided me with a courtesy car while the work was done. This is a consistent level of service and professionalism that Louis and his team deliver each time. More

Biener Audi Our experience at Biener Audi was very pleasant and professional from the minute we walked through the door to the minute we left with our new Audi. J Our experience at Biener Audi was very pleasant and professional from the minute we walked through the door to the minute we left with our new Audi. Joe Mortell, our sale representative, was a gentleman and went above and beyond his duties to ensure that all of our wishes were fulfilled. I would definitely recommend this dealership. More

Sales with a smile. JImmy Dee and Mike S made the experience of buying a new Audi easy and enjoyable. Try it, you will like it. They are fast and honest and make the ex JImmy Dee and Mike S made the experience of buying a new Audi easy and enjoyable. Try it, you will like it. They are fast and honest and make the experience pleasant. More

Leasing a new Audi Kind, courteous, helpful & knowledgable. This is the second car I have leased from Biener and have been impressed with their willingness to help in an Kind, courteous, helpful & knowledgable. This is the second car I have leased from Biener and have been impressed with their willingness to help in any way they can...both sales and service. More

Service at the Top I live in Manhattan and purchased by Audi in Rhode Island. But I needed some service and the service at this dealership was like nothing I have exper I live in Manhattan and purchased by Audi in Rhode Island. But I needed some service and the service at this dealership was like nothing I have experienced before! Louis Del Balzo answered the phone and immediately was friendly, professional and helpful. I brought my car in the next morning and was in and out in less than 15 minutes. He was attentive and genuinely gracious. I was so impressed that if I am looking for a car (and I may be in the Fall) because the Audi is my husbands, this is the place that I will come. Now that is customer service. And you do not see that much anymore. Anywhere. J Braman NY, NY More

Lease I met Mr. Michael DeCosimo when I visited the Biener dealer to lease a Audi car. He recommended me a right car that I like and affordable to pay w I met Mr. Michael DeCosimo when I visited the Biener dealer to lease a Audi car. He recommended me a right car that I like and affordable to pay with horniest and very friendly manner. I strongly recommend Mr. Michael DeCosimo to others. More

Quality Service I came in with a question about tire pressure, which may have been a simple thing to just recalibrate the software on the dashboard. Well at Biener Au I came in with a question about tire pressure, which may have been a simple thing to just recalibrate the software on the dashboard. Well at Biener Audi the service consultant went over and beyond in making sure that the team of mechanics checked tires were not damaged by road hazard and reset the software of me. I recommend Biener Audi because of their exceptional quality of service. ;) More

New car purchase Mr. Pierre Abizeid is very professional. He found the vehicle that I was looking for at a great price. He has an intrinsic understanding of customer i Mr. Pierre Abizeid is very professional. He found the vehicle that I was looking for at a great price. He has an intrinsic understanding of customer inquiries and answered all of my questions precisely. His knowledge of vehicles is very extensive, and he is very capable in helping the customer complete the mission in a car search and purchase. I recommend him to everyone who wants a salesman who is interested in getting the customer what he wants in a very comfortable manner. More

Excellent experience. I had visited two BMW dealerships the day/night I went to Biener Audi. The first visit lasted around ten minutes at which point i realized that i was I had visited two BMW dealerships the day/night I went to Biener Audi. The first visit lasted around ten minutes at which point i realized that i was dealing with someone completely incompetent and incapable of selling a car so i excused myself and walked out . The second BMW dealership visit lasted around two minutes... I have a theory about buying a car, if a dealership can't make you comfortable and make you feel like you have come to the right place during the buying process , there is no way they will do well in servicing the car. So after two very frustrating experiences where i felt my time was wasted , i decided to stop at Beiner Audi . I did not realize what time it was and when i arrived they were getting ready to close for the night. However, I was welcomed in and met with Pierre . Pierre and the rest of the staff were in no rush at all to close up . Pierre showed me several different cars , we talked numbers , test drove the car ,colors etc. Pierre arrived at the price in a matter of minutes with no typical sales B.S. The Manager was also very friendly and accommodating. Once i decided on the exact vehicle and color I wanted Pierre checked his inventory. He had many vehicles in stock but not the color combination I was interested in . Instead of trying to sell me what he had in stock , Pierre said " If the car exists I will get it for you " a few days later I got the call that my car was in . The car was prepped and detailed immaculately , every detail of the car was reviewed upon delivery. Great job Pierre !! The process could not have been any easier than Pierre made it. I have no doubt that i got the right car from the right dealership at the right price. The new Audi A3 is a phenomenal car .My sincerest thanks to Pierre Abizeid and the staff at Beiner More

louis DelBazo i have been a Biener customer for many years. What keeps me coming back is the service is receive from Louis and Susan. He is always available and ver i have been a Biener customer for many years. What keeps me coming back is the service is receive from Louis and Susan. He is always available and very professional. I have referred many people to Biener for the superior service i receive. Frankly i am not sure what Boiener wpould do without Lou. He keeps me and others coming back for more cars. I now own or lease three audis from Biener and will come back because of Louis. More