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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
July 20, 2022
Always exceptional service. Fast, efficient, courteous and accommodating. Staff knowledgeable, helpful and make you feel welcomed each time. Fast, efficient, courteous and accommodating. Staff knowledgeable, helpful and make you feel welcomed each time. More
by Tviktoria
July 20, 2022
GREAT SERVICE, I dropped off my car and keys in the dropbox morning of service. Also received a complimentary ride back to Biener Audi, very helpful~ dropbox morning of service. Also received a complimentary ride back to Biener Audi, very helpful~ More
by Christine
Employees Worked With
July 20, 2022
The service was quick, easy and friendly. They made things easy for this visit. Appreciate it. They made things easy for this visit. Appreciate it. More
by SL
Employees Worked With
July 09, 2022
Matt Weston was very helpful and pleasant. He kept me informed while my car was being repaired. I brought vehicle in because of an annoying rattling sound and so far the noise seems to be gon He kept me informed while my car was being repaired. I brought vehicle in because of an annoying rattling sound and so far the noise seems to be gone. More
by enap73
Employees Worked With
July 06, 2022
Always feel comfortable that we are receiving reliable, timely & professional service when our car is in the trusty hands of Jeremy - He is the best of best! timely & professional service when our car is in the trusty hands of Jeremy - He is the best of best! More
by dmroot123
Employees Worked With
July 02, 2022
Both service managers worked hard to make things right and Mustafa provided customer service above and beyond my expectations. Great job guys much appreciated. And please see my updated yelp review. and Mustafa provided customer service above and beyond my expectations. Great job guys much appreciated. And please see my updated yelp review. More
by chris David
Employees Worked With
Mustafa Karimbaksh
June 25, 2022
Courteous and prompt with the customer interest and satisfaction being their key goal. Maybe the survey would not require a 15 word minimum- but be open to any number of words satisfaction being their key goal. Maybe the survey would not require a 15 word minimum- but be open to any number of words More
by trevorjoad
Employees Worked With
Grace Lim
June 18, 2022
I loved the communication by text, updating me on the progress of my service. I also appreciated the lift to the diner while my car was being serviced progress of my service. I also appreciated the lift to the diner while my car was being serviced More
by LindaK
Employees Worked With
