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Audi Great Neck
Great Neck, NY
1,459 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,459 reviews
May 22, 2022
Such a great place to get your car serviced! Work was done to perfection. A relaxing wait in the very nice lounge with choice of coffee's, even hot chocolate and bagels too! VIP treatment all th Work was done to perfection. A relaxing wait in the very nice lounge with choice of coffee's, even hot chocolate and bagels too! VIP treatment all the way. Had a beautifully washed car when it was done. Never have I been to a better place! More
by melodiekitton
Employees Worked With
Mustafa Karimbaksh in the service department took care was as nice as can be and explained everything!
May 21, 2022
Service department although very busy is always friendly, professional and provide updates on service as needed or requested. professional and provide updates on service as needed or requested. More
by clare w
Employees Worked With
May 20, 2022
Great service! Will definitely come back again and recommended to friends. Great service! Will definitely come back again and recommended to friends. Will definitely come back again and recommended to friends. Great service! Will definitely come back again and recommended to friends. More
by Ahmad
May 20, 2022
Biener Audi has been our dealership for about 20 years. The people here are always pleasant and helpful. It is their great personalities and efficiency that has brought us back year after year. We love Aud The people here are always pleasant and helpful. It is their great personalities and efficiency that has brought us back year after year. We love Audi vehicles for their style, reliability, and comfort. The people and product Bieber Audi is what brings us back year after year. Thank you More
by Memaa
Employees Worked With
Christina Hellemeyer
May 20, 2022
Always a 5-star experience here — clean, courteous and competent. Pricing is fair, too. I would definitely buy and service here again. competent. Pricing is fair, too. I would definitely buy and service here again. More
by writrsblck
May 20, 2022
I got my Audi Q7 almost 12 years ago from here. I still bring it back here for service. No question need to ask for their reliability. My service consultant explain my option detail truthful. I got I still bring it back here for service. No question need to ask for their reliability. My service consultant explain my option detail truthful. I got my car back in top condition and ready for the summer. Thank you so much. More
by nelsonj
Employees Worked With
Grace Lim
May 19, 2022
Biener Audi ha honest and hardworking staff in the sales and service departments that kept me informed every step of the sales and service proceses. and service departments that kept me informed every step of the sales and service proceses. More
by Werjust
Employees Worked With
Jessica Baldwin
May 12, 2022
Easy to make appointments. Exceptional professionalism and courtesy. Carefully explain work performed. Car returned washed and cleaned. Exceptional professionalism and courtesy. Carefully explain work performed. Car returned washed and cleaned. More
by cgornell
Employees Worked With
