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Audi Great Neck
Great Neck, NY
1,464 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,464 reviews
July 27, 2018
Great...as always As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my c As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my car was being serviced. Thank you More
by Bv996618
Employees Worked With
Matt Weston, Charles Graf, Jeremy DeJesus, Jessica Baldwin
July 23, 2018
quick service I make an appointment for opening time, I have coffee, read a little and look at might be my next car. No problems, everything taken care of and I lea I make an appointment for opening time, I have coffee, read a little and look at might be my next car. No problems, everything taken care of and I leave Very convenient More
by kenvitale
Employees Worked With
Ed Glicksman, Matt Weston
July 23, 2018
A pleasure From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jag From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jaguar and Audi really has been the best service department to deal with. More
by A777
Employees Worked With
Jeremy DeJesus
July 22, 2018
Most professional Excellent people who provide service. I believe that says it all I believe that Jessica is an excellent professional who follows up and keeps her prom Excellent people who provide service. I believe that says it all I believe that Jessica is an excellent professional who follows up and keeps her promises that’s really all I’m looking for in-service More
by Roberta
Employees Worked With
Jessica Baldwin
July 19, 2018
Been a customer for over thirty years As usual, all work that I requested be performed was addressed the first time. Was provided an Audi loaner to make the experience as painless as possi As usual, all work that I requested be performed was addressed the first time. Was provided an Audi loaner to make the experience as painless as possible. More
by ALC
Employees Worked With
Jessica Baldwin
July 18, 2018
Excellent services The services are excellent. The people in the service center are really nice and efficient. From drop off to pick up, they treated customers very well The services are excellent. The people in the service center are really nice and efficient. From drop off to pick up, they treated customers very well. Highly recommend this service center for Audi users. More
by mike
Employees Worked With
Jessica Baldwin
July 11, 2018
The best experience ever! Thank you Ed Glicksman for making my 1st time car experience the best experience ever. I also have to thank Brian Paige as well. I visited the locatio Thank you Ed Glicksman for making my 1st time car experience the best experience ever. I also have to thank Brian Paige as well. I visited the location in Lynbrook, NY. I had the worst experience ever. The staff wasn’t as courteous and the individual assisting me wasn’t friendly at all. I would like to thank the entire staff at the Great Neck location for making this experience an experience I will never forget! I will be back and direct friends and family to Audi!! Warm regards, Ayodele Carnagie More
by Ayodeeee1874
July 11, 2018
Exceptional support and service The whole experience was exceptional. First class waiting room, rental was provided for followed by an Audi loaner. Communication was spot on. The r The whole experience was exceptional. First class waiting room, rental was provided for followed by an Audi loaner. Communication was spot on. The repair service was done very professionally. More
by buck01
Employees Worked With
Rich Pizzo, Jeremy DeJesus
July 10, 2018
mirror repair the service was efficient and the repair done extremely well every time I bring my Audi in , the work is done expertly and quickly I recommend it the service was efficient and the repair done extremely well every time I bring my Audi in , the work is done expertly and quickly I recommend it More
by atb
Employees Worked With
Rich Pizzo, Matt Weston, Charles Graf
July 10, 2018
Truly exceptional service Brought my Audi up from Florida because I wanted no one other than Biener Audi to service my car...The staff are terrific and the waiting room is the Brought my Audi up from Florida because I wanted no one other than Biener Audi to service my car...The staff are terrific and the waiting room is the nicest I have ever been in More
by Eddies55
Employees Worked With
Matt Weston
