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Audi Great Neck
Great Neck, NY
1,477 Reviews
We are the largest full service Audi dealership in New York with a world class New and Certified pre-owned inventory and award winning Service & Parts department. The service and parts departments are located on site and are able to offer loaner vehicles and shuttle services. We offer convenient service hours to suit most any schedule including Saturday service hours from 8am-4pm.
Audi Great Neck is a proud recipient of the Magna Society Award which recognizes us as the best of the best in exceptional customer service and all around business excellence.
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our new and used inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:30 AM
Sunday Closed
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Showing 1,477 reviews
July 31, 2018
Top Notch I have been a customer with Biener for over four years and I have never experienced anything buy first rate treatment. The Team at Biener are Consumma I have been a customer with Biener for over four years and I have never experienced anything buy first rate treatment. The Team at Biener are Consummate Professional's!! More
by Affirmed 1978
Employees Worked With
Mike Firouztale, Jeremy DeJesus
July 30, 2018
Professionalism and caring Marc was extremely professional and displayed a caring attitude. He delivered what promised and more. Kevin was excellent in giving us a "tour" of the Marc was extremely professional and displayed a caring attitude. He delivered what promised and more. Kevin was excellent in giving us a "tour" of the new car. Very knowledgeable More
by Audi3
Employees Worked With
Marc Rubin, Kevin Silva
July 30, 2018
Great job The service was fantastic. The service was quick. The staff was incredibly helpful and knowledgeable. I really enjoy servicing my vehicle here. Tha The service was fantastic. The service was quick. The staff was incredibly helpful and knowledgeable. I really enjoy servicing my vehicle here. Thanks for all you all do! More
by A7plus1
Employees Worked With
Matt Weston, Charles Graf
July 27, 2018
Great...as always As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my c As always, the service team took great care of me and made my service experience flawless. The team made sure I got to my next appointment while my car was being serviced. Thank you More
by Bv996618
Employees Worked With
Matt Weston, Charles Graf, Jeremy DeJesus, Jessica Baldwin
July 23, 2018
quick service I make an appointment for opening time, I have coffee, read a little and look at might be my next car. No problems, everything taken care of and I lea I make an appointment for opening time, I have coffee, read a little and look at might be my next car. No problems, everything taken care of and I leave Very convenient More
by kenvitale
Employees Worked With
Ed Glicksman, Matt Weston
July 23, 2018
A pleasure From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jag From the car jockeys who take the cars in to the service writer and manager it really was a pleasurable experience. I've owned BMW's,Porsche,Lexus,Jaguar and Audi really has been the best service department to deal with. More
by A777
Employees Worked With
Jeremy DeJesus
July 22, 2018
Most professional Excellent people who provide service. I believe that says it all I believe that Jessica is an excellent professional who follows up and keeps her prom Excellent people who provide service. I believe that says it all I believe that Jessica is an excellent professional who follows up and keeps her promises that’s really all I’m looking for in-service More
by Roberta
Employees Worked With
Jessica Baldwin
July 19, 2018
Been a customer for over thirty years As usual, all work that I requested be performed was addressed the first time. Was provided an Audi loaner to make the experience as painless as possi As usual, all work that I requested be performed was addressed the first time. Was provided an Audi loaner to make the experience as painless as possible. More
by ALC
Employees Worked With
Jessica Baldwin
July 18, 2018
Excellent services The services are excellent. The people in the service center are really nice and efficient. From drop off to pick up, they treated customers very well The services are excellent. The people in the service center are really nice and efficient. From drop off to pick up, they treated customers very well. Highly recommend this service center for Audi users. More
by mike
Employees Worked With
Jessica Baldwin
July 11, 2018
Exceptional support and service The whole experience was exceptional. First class waiting room, rental was provided for followed by an Audi loaner. Communication was spot on. The r The whole experience was exceptional. First class waiting room, rental was provided for followed by an Audi loaner. Communication was spot on. The repair service was done very professionally. More
by buck01
Employees Worked With
Rich Pizzo, Jeremy DeJesus
