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Audi Great Neck - Service Center

Great Neck, NY

4.8
760 Reviews
Call Service Center (516) 829-2834

760 Reviews of Audi Great Neck - Service Center

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December 03, 2023

Grace was fantastic! She took care of everything and made sure my car was ready to go when I returned. More

by Arene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace, Matt Weston
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Dec 04, 2023 -

Audi Great Neck responded

We're thrilled to hear that Grace provided excellent service and ensured your car was ready for you. We appreciate your feedback and look forward to serving you again in the future.

December 02, 2023

Wonderful customer service, minimal wait time. Thorough examinations and videos provided, very knowledgeable staff. Thanks! More

by Ijanas13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbaksh
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Dec 04, 2023 -

Audi Great Neck responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our customer service and staff. We appreciate your feedback and hope to continue providing you with excellent service in the future.

December 01, 2023

Service was excellent. Ride to and from my office? What else can you ask for! More

by DFlanzig
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

We're thrilled to hear that our service exceeded your expectations and that our transportation options were convenient for you. We appreciate your feedback and hope to serve you again soon!

December 01, 2023

Never have any issues. Everyone is always friendly and up front with anything related to service and suggest and ask first before doing extra work that might be required. More

by Charlootz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Lim
Report | Print
Dec 04, 2023 -

Audi Great Neck responded

Thank you so much for your kind words and for taking the time to share your positive experience with us. We appreciate your trust and look forward to serving you again soon!

November 30, 2023

Service department was excellent. Mustafa is the best service advisor that you could ask for, always available and helpful. More

by bpinder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karim, Matt Weston
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Dec 04, 2023 -

Audi Great Neck responded

Thank you for taking the time to share your experience with Mustafa. We are so glad to hear he provided a positive experience for you! We look forward to serving you again soon.

November 29, 2023

Service department was excellent. I dealt with Andrew Pennacio who handled every step of my experience in a superb manner. Thank you to Biener Audi service!! More

by Ekutner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Pennachio
Report | Print
Dec 01, 2023 -

Audi Great Neck responded

Thank you for your kind words and positive feedback on our service department. We're thrilled to hear that Andrew provided you with a superb experience. We appreciate your support and look forward to serving you again.

November 29, 2023

Everyone I interacted with was professional and informative in a matter that addressed all my concern . Video explaining the work done on my car was very helpful More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mustafa Karimbask
Report | Print
Dec 01, 2023 -

Audi Great Neck responded

Hi Rose, thank you so much for your kind words! We're thrilled to hear that our team was able to address all your concerns and provide you with a helpful video. We appreciate your feedback and look forward to serving you again in the future!

November 27, 2023

Great service, Andrew was fantastic, communication was great, service was done in a timely manner More

by Hiachig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Nov 28, 2023 -

Audi Great Neck responded

We're thrilled to hear that Andrew provided fantastic service and that communication was great throughout. We appreciate your support and hope to work with you again soon!

November 26, 2023

Matt and the other service staff got my vehicle done in a timely fashion. I love audi great neck! More

by Zhuda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Weston
Report | Print
Nov 27, 2023 -

Audi Great Neck responded

We're thrilled to hear that Matt and our service staff provided you with a prompt and efficient experience. We appreciate your kind words and your support for Audi Great Neck.

November 26, 2023

The service was fast, 100% and more, everyone was very helpful and very nice, I will be back when I need more service, thanks. More

by cookmannhg7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Hellemeyer
Report | Print
Nov 27, 2023 -

Audi Great Neck responded

We're thrilled to hear that our team was able to provide you with fast and helpful service. We can't wait to serve you again in the future.

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